This topic contains 11 reply and 2 voices, and was last updated by Nayem 4 years, 3 months ago
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July 7, 2015 at 9:45 pm 54653
Nayem If I add a new Product and my subscription allows for 10 products/month, I get correctly a message "you can add 9 more products". However, if I EDIT the same product and then "save", I get a message "you can add 8 more products". So, it has reduced the limit again, while it should have not! This needs to be fixed asap - please let me know Rodolfo
July 8, 2015 at 11:47 am 54707
Nayem Nayem

Hello Rodolfo,

I have checked in our local side. It is working fine.

Please provide your login details by using this form: I will have a look what is going wrong.

Thank you 🙂

July 8, 2015 at 3:34 pm 54775
Rodolfo Rodolfo

Nayem, I will send the details now.

I have Dokan theme + Dokan subscriptions. It gives me error with Dokan theme and with my child theme.

July 8, 2015 at 3:39 pm 54776
Rodolfo Rodolfo

Please keep me updated

July 8, 2015 at 3:46 pm 54778
Rodolfo Rodolfo

You can test with the “Free” subscription, it gives you 3 free products per month.

July 9, 2015 at 5:03 pm 54959
Rodolfo Rodolfo

Guys, can you please let me know? I’m stuck and I cannot launch the website until we fix this…!

July 9, 2015 at 5:36 pm 54972
Nayem Nayem

Hello Rodolfo,

I have to discuss with our developer team. Please keep patience. I can provide a solution within tomorrow because tomorrow is our weekend. I am really sorry for the inconvenience.

July 9, 2015 at 5:38 pm 54975
Rodolfo Rodolfo

Ok Nayem please let me know, this is very important and I really don’t want to switch to another Vendor plugin after all the customisation I have done. Let me know & thanks

July 9, 2015 at 5:41 pm 54979
Nayem Nayem

Sure! I will inform you after discussing with our developer.

July 11, 2015 at 3:55 pm 55196
Nayem Nayem


Please check your site. I have fixed it.

July 11, 2015 at 3:59 pm 55198
Rodolfo Rodolfo

Thank you, it works! What did you change?

Also – I have another problem that I will post now in another thread.


July 11, 2015 at 4:08 pm 55202
Nayem Nayem

We have added this code in template-shortcode.php file of Dokan plugin-

if ( isset( $_POST['dokan_product_id'] ) && empty( $_POST['dokan_product_id'] ) ) {
                self::$errors = apply_filters( 'dokan_can_add_product', $errors );
            } else {
                self::$errors = apply_filters( 'dokan_can_edit_product', $errors );
Viewing 11 Posts - 1 through 11 (of 11 total)