Home Forums Theme Support Dokan Bug with Seller Dashboard, Edit Product (tab style), Download File URL

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This topic contains 3 replies, has 2 voices, and was last updated by  Nayem 3 years, 10 months ago.

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  • #69856

    Post count: 5

    There is a bug with ‘Choose File' for Downloadable Products in the Dokan Seller Dashboard Edit Product page if you have Tab View style set up.

    To Reproduce:
    1. As administrator, set the Add/Edit Product Style to Tab View in WP Admin, Dokan, Settings, Selling Options
    Admin setting

    2. log in as a seller
    3. Go to Seller Dashboard, Products
    4. Add and then save a new product. Or edit an existing product
    5. Check the Downloadable Product box so that the product is now a downloadable product
    6. Click Add File
    7. Click Choose File
    Download product

    8. upload a file or select an existing one
    9. Click Insert file URL
    media chooser

    Expected Result:
    The Media Chooser dialog closes and the URL now appears in the File URL input box

    Actual Result:
    The Insert File URL button disables itself and the Media Chooser Dialog is still open and your selected file is now unselected.

    To Work Around:
    Click the file again and click Insert File URL button again

    This happens in both Firefox and Chrome.
    I have been able to reproduce it by installing a brand new Dokan Plugin v2.4.3 and Dokan Theme v2.2 into a WooCommerce v2.4.6 with WordPress v4.3 with a brand new, blank WordPress database.


    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚


    Post count: 5

    I am not requesting support. I am reporting a bug. I have already fixed our site. I'm just letting you know that there is a bug in your software. I cannot allow remote access to our site. As I mentioned, the bug can easily be reproduced by setting up a new site .


    Post count: 6480


    Thank you for your information. I will notify to our developer team about this bug. Hope they will fix it in our next release.


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