This topic contains 22 reply and 3 voices, and was last updated by Nayem 4 years, 2 months ago
Viewing 15 Posts - 1 through 15 (of 22 total)
Author Posts
August 14, 2015 at 12:01 pm 67002
Nayem I'm having problem activating my Dokan. me email cs@bikemarket.com.my
August 15, 2015 at 8:47 pm 67171
Brandon Brandon

where is the support?

August 16, 2015 at 2:03 am 67206
Sekander Badsha Sekander Badsha

Hello Brendon,

Sorry for being late to reply. Currently we are having quite a lot support request.
Please make sure you have the latest version of PHP and cURL enabled. If you are having any other issue with your host, the plugin should tell you with an error message.

You can provide your login details by using this form: http://wedevs.com/provide-login-details/ to check. I will have a look at what is going wrong.

Thank you for having patience 🙂

August 17, 2015 at 10:32 am 67476
Brandon Brandon

[et_pb_section][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text”]

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]

i seeing this word on customer’s ‘my order’ page.
is it something wrong?

August 17, 2015 at 12:23 pm 67547
Nayem Nayem

Hello Brandon,

Your site details are not working. Please provide us your correct username or password.

Thanks.

August 17, 2015 at 6:52 pm 67680
Nayem Nayem

I think there is a problem with your hosting. Please make sure that your hosting provider is not using any firewall. Please let me know the update.

Thanks.

August 17, 2015 at 7:40 pm 67690
Brandon Brandon

[et_pb_section][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text”]

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]

i seeing this word on customer’s ‘my order’ page.

how about this?

August 17, 2015 at 8:15 pm 67698
Nayem Nayem

Hello Brandon,

Please check your my-order page now.

Thanks.

August 18, 2015 at 7:39 am 67731
Brandon Brandon

ok it’s done.
but at dashboard the sales figure and earning figure is overlapping.
can you solve tht?

August 18, 2015 at 10:49 am 67740
Nayem Nayem

Hello Brandon,

Can you please provide a screenshot to show me where it is overlapping?

August 18, 2015 at 3:29 pm 67779
Brandon Brandon

how do i attach?
and i’ve send some email to the support email but the respond is slow.

I don’t want those pages to appear on the bottom right which is not the footer widget.
i want to use the footer widget but not the build in archives widget.
how can i remove that?
I want it to be on the footer area just before the “all rights reserved” wording.

August 18, 2015 at 3:40 pm 67782
Nayem Nayem

Hello Brandon,

You are using sidebar in the dashboard. So for that reason it is happening. Make the dashboard page Full width.

Please manage your menu location correctly. Appearance->menu and manage location.

Thanks.

August 18, 2015 at 4:14 pm 67787
Brandon Brandon

ok i’ve settle tht.

how about the view store and now it seems like i can even go to store setting.
what is the issue?
can you pls check?
it’s urgent.

August 18, 2015 at 4:27 pm 67790
Nayem Nayem

Check your dashbaord now.

August 18, 2015 at 7:05 pm 67841
Brandon Brandon

everything works fine.

but after i press this under tools “Regenerate Order Sync Table”.
The dashboard sales & earning figure seems to be overlapping again.
Did i do something wrong?
Something worried me is will all the sales gone after i press that button which end up i cant trace back all those sales generated by my seller?

August 18, 2015 at 7:06 pm 67842
Nayem Nayem

Hello,

When you will click on “Regenerate Order Sync Table” then Dokan order table will re-start. Every calculation will be reset again. So, Do not click on that if not neccessary.

Thanks.

Viewing 15 Posts - 1 through 15 (of 22 total)