This topic contains 10 reply and 3 voices, and was last updated by Tareq Hasan 6 years, 6 months ago
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April 18, 2013 at 6:44 am 2416
Tareq Hasan hello, I just bought the plugin. When i try to activate, it causes server error. message was:

Server error

The website encountered an error while retrieving http://new:8888/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s=. It may be down for maintenance or configured incorrectly.

Here are some suggestions:

HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.
I'm using wordpress 3.5.1 and MAMP....
April 18, 2013 at 6:52 am 2417
dildwild dildwild

until delete plugin, can’t load any page. only can see same error message..

April 18, 2013 at 6:55 am 2418
dildwild dildwild

activating and deactivating not pro version is no problem…

April 18, 2013 at 6:55 am 2419
Mahi Mahi

So, you are trying to active license in your local host ? i will recommend you NOT TO DO SO.

active your license key only when you are on production site.

It will not prevent you to use any features. license key only required when you need to upgrade automatically.

and.. the error you are getting its because your local host is not connecting with our server.


April 18, 2013 at 7:31 am 2422
Tareq Hasan Tareq Hasan

Are you trying to activate the plugin while the free version is installed?

April 18, 2013 at 7:53 am 2426
dildwild dildwild

@ tareq

at first, yes. but then, I delete free and pro version. and install pro version. and got same result…..


April 18, 2013 at 8:09 am 2434
Tareq Hasan Tareq Hasan

I am also using MAMP Pro but everything is ok. Wondering what might be the problem.

April 18, 2013 at 8:09 am 2435
dildwild dildwild


So, I tested with web hosting, still same.

difference is error message.

I got:

Fatal error: Cannot redeclare _recaptcha_qsencode() (previously declared in /home2/hosting_users/d2rabbithole/www/wp-content/plugins/wp-user-frontend-pro/lib/recaptchalib.php:47) in/home2/hosting_users/d2rabbithole/www/wp-content/themes/muse/forms/lib-recaptcha.php on line 55

seems like it conflict with  my theme, but I don’t know what to do…..



April 18, 2013 at 8:16 am 2437
Tareq Hasan Tareq Hasan

Now you’ve given me some clue. Find in your theme something like `require_once dirname( __FILE__ ) . ‘/lib/recaptchalib.php’;` and delete that line.

April 18, 2013 at 8:23 am 2439
dildwild dildwild

I deleted “lib-recaptcha.php” from my theme directory since I don’t use recaptcha through theme function…

now  UFpro works… if there is better solution, please let me know. thank you.

April 18, 2013 at 8:30 am 2442
Tareq Hasan Tareq Hasan

I’ve included the reCaptcha library such a way that will prevent this kind of error. But since the plugin is loading BEFORE the theme, it gets the error. The theme should have checked if any other plugin is loading the reCaptcha library or not.

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