This topic contains 12 reply and 4 voices, and was last updated by Alexis Media 6 years, 3 months ago
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August 27, 2013 at 5:58 am 7516
Alexis Media I am unable to delete or upload any image fields or user avatar in the wp-admin. When you click the upload or delete button it just jumps to top of the page.
August 28, 2013 at 4:53 am 7543
Tareq Hasan Tareq Hasan

Seems like a JavaScript error?

September 3, 2013 at 2:17 pm 7753
strangerrj strangerrj

Hi, I have the same Problem:

The console tells me this:

Uncaught ReferenceError: WPUF_Uploader is not defined:

? user-edit.php user_id = 2 & wp_http_referer =% 2Fwp-admin% 2Fusers.php: 390

What can I change? Thank you greeting

September 10, 2013 at 1:09 am 7962
Alexis Media Alexis Media

Still having this issue. Im sure it is a JS issue but im not sure whats going on. What JS would be in the wp-admin causing this?

The goggle maps field is also a mess.

Getting the same error the user is getting above, i cant upload or delete. Pretty much anything that has a button is out of the question.

September 10, 2013 at 5:35 am 7968
Tareq Hasan Tareq Hasan

The problem is, I can’t regenerate the issue. It’s not happening to me!

September 14, 2013 at 1:36 am 8118
Alexis Media Alexis Media

So thats it?

September 14, 2013 at 7:04 am 8132
Tareq Hasan Tareq Hasan

As I can’t regenerate the issue, can you give me access to your site?

November 4, 2013 at 3:40 pm 9738
i_ayo i_ayo

Im having the same problem, everything was workig perfectly well…howevr image uploaders in the user profile pages just jumps to top of the page when you click the upload or delete button.

The error shown in the developer tools console tab is: WPUF_Uploader is not defined, im running wordpress 3.5.2 an frontend pro 2.1.8

March 1, 2014 at 8:20 am 15972
Alexis Media Alexis Media


This is still an issue. In fact, a few things are messed up. I’ve tried enabling and disabling most all of the plugins but it still didn’t seem to help. Not sure if you have a better trouble shooting method but my last developer who posted above obviously couldn’t figure it out. My new developer has tried but has been unable. I myself have tried and can’t figure it out and I’d just like to figure out where we are messing up so we can enjoy proper use of the plugin.

– If we touch any buttons on the admin side it just takes us to the top of the window. In regards to uploading or deleting an image.

– The maps field is messed up.

– If we save a url in our fields marked for ‘instagram’ for instance then if you try to save the profile via the save button at the bottom it forwards to an error ‘can’t find page’.

The plugin was just updated but didn’t work before or after. On the instagram thing I’ve tried creating new text, url, and website fields below the instagram one and all produce the same results. If I put a link in it then it won’t save. It’s really frustrating right now and I have no idea what’s causing the issue. I’ll post access details below for you.

March 1, 2014 at 8:21 am 15973
Alexis Media Alexis Media This reply has been marked as private.
March 10, 2014 at 7:23 am 16361
Alexis Media Alexis Media

Its been 8 days and nothing?

March 13, 2014 at 1:55 pm 16558
Alexis Media Alexis Media


March 15, 2014 at 12:19 pm 16649
Alexis Media Alexis Media

Ok, well…

I’ve paid for a developer license (even though I’m only using on a single installation) as it was advertised as including “PRIORITY SUPPORT”. Heck, the normal support states that you usually get back within 24 hours. The FAQ brags about your forum here.

It’s been two weeks and you have not made a single post to my thread since I posted above.

If I can’t get a response then I will have no choice but begin posting my reviews of your support here as there is just no excuse for ignoring us like this. Especially after paying for ‘priority support’.

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