Home Forums Theme Support Dokan Can't update Dokan

This topic is: resolved

This topic contains 10 replies, has 2 voices, and was last updated by  Jesus 4 years, 5 months ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #37272

    Jesus
    Member
    Post count: 17

    I'm currently using Dokan Theme Version 1.0.4 and I don't see an update notification anywhere in the Admin area. I looked at themes tabs, dashboard > Updates and the only updates I see are for the default themes that come with WordPress.

    When I added the theme manually and activated the theme I got this error -> Fatal error: Call to undefined function dokan_is_user_seller() in /home/sortis/public_html/wp-content/themes/dokan/includes/template-tags.php on line 261 in the homepage

    PHP Version: 5.5.21
    Woocommerce: 2.2.10
    Dokan Theme: 1.0.4

    I want to update because I can't see the orders in the users page. I can only see the orders in the admin page. So, I guess I just need to update… hopefully that solves the problem.

    Thanks!

    #37276

    Jesus
    Member
    Post count: 17

    I tried reinstalling the activation of the theme, and now I can't reactivate. =(

    By the way my wordpress version is 4.1.1

    Thanks!

    #37277

    Jesus
    Member
    Post count: 17

    Ok, I was able to update the theme, and now I can see the orders. I didn't know that Dokan was now a plugin that works with a theme.

    Anyways, just in case someone has the same problem. I was able to update the theme by following these instruction -> http://docs.wedevs.com/upgrade-to-dokan-plugin/

    However, I still can't activate the theme.

    Note to the wedevs team: There's a typo in the Dokan Error notification. You have “Pleae” instead of “Please”.

    That is all,
    Thanks!

    #37285

    Nayem
    Moderator
    Post count: 6480

    Hello Jesus,

    Please install the Dokan plugin first and then install the theme. If you
    are having any difficulty to install and configure the plugin and theme
    then you can provide your site details to do the work from us.

    Thank you ๐Ÿ™‚

    #37295

    Jesus
    Member
    Post count: 17

    Nayem, I was able to do that. The problem now is that I can't activate the theme.

    Thanks!

    #37301

    Nayem
    Moderator
    Post count: 6480

    Hello Torres,

    Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #37307

    Jesus
    Member
    Post count: 17

    Thanks,
    I sent you a demo login and the admin login.

    #37333

    Nayem
    Moderator
    Post count: 6480

    Hello Torres,

    I saw that you are using Dokan theme. So can you please tell me what is the problem there?. Please provide me the admin details to check if there any problem.

    Thank you ๐Ÿ™‚

    #37337

    Jesus
    Member
    Post count: 17

    The problem is that I can't activate the theme. I get an error message that says “Dokan Error: Pleae activate your copy”.

    When I go and activate the theme with my email and the license key press Save & Activate nothing happens.

    I already sent you my admin login.

    Thanks!

    #37403

    Nayem
    Moderator
    Post count: 6480

    Hello Torres,

    I think you have inserted your license before. After reinstall it is asking for the license key. Please contact with us by using this form- http://wedevs.com/contact/. You will get your solution as soon as possible.

    Thank you ๐Ÿ™‚

    #37445

    Jesus
    Member
    Post count: 17

    Thanks Nayem,
    I have sent my information.

Viewing 11 posts - 1 through 11 (of 11 total)

The topic ‘Can't update Dokan’ is closed to new replies.