This topic contains 10 reply and 2 voices, and was last updated by Jesus 4 years, 8 months ago
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February 21, 2015 at 5:59 am 37272
Jesus I'm currently using Dokan Theme Version 1.0.4 and I don't see an update notification anywhere in the Admin area. I looked at themes tabs, dashboard > Updates and the only updates I see are for the default themes that come with Wordpress. When I added the theme manually and activated the theme I got this error -> Fatal error: Call to undefined function dokan_is_user_seller() in /home/sortis/public_html/wp-content/themes/dokan/includes/template-tags.php on line 261 in the homepage PHP Version: 5.5.21 Woocommerce: 2.2.10 Dokan Theme: 1.0.4 I want to update because I can't see the orders in the users page. I can only see the orders in the admin page. So, I guess I just need to update... hopefully that solves the problem. Thanks!
February 21, 2015 at 9:48 am 37276
Jesus Jesus

I tried reinstalling the activation of the theme, and now I can’t reactivate. =(

By the way my wordpress version is 4.1.1

Thanks!

February 21, 2015 at 10:28 am 37277
Jesus Jesus

Ok, I was able to update the theme, and now I can see the orders. I didn’t know that Dokan was now a plugin that works with a theme.

Anyways, just in case someone has the same problem. I was able to update the theme by following these instruction -> http://docs.wedevs.com/upgrade-to-dokan-plugin/

However, I still can’t activate the theme.

Note to the wedevs team: There’s a typo in the Dokan Error notification. You have “Pleae” instead of “Please”.

That is all,
Thanks!

February 21, 2015 at 1:14 pm 37285
Nayem Nayem

Hello Jesus,

Please install the Dokan plugin first and then install the theme. If you
are having any difficulty to install and configure the plugin and theme
then you can provide your site details to do the work from us.

Thank you 🙂

February 21, 2015 at 7:34 pm 37295
Jesus Jesus

Nayem, I was able to do that. The problem now is that I can’t activate the theme.

Thanks!

February 21, 2015 at 10:00 pm 37301
Nayem Nayem

Hello Torres,

Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

February 21, 2015 at 10:25 pm 37307
Jesus Jesus

Thanks,
I sent you a demo login and the admin login.

February 22, 2015 at 11:51 am 37333
Nayem Nayem

Hello Torres,

I saw that you are using Dokan theme. So can you please tell me what is the problem there?. Please provide me the admin details to check if there any problem.

Thank you 🙂

February 22, 2015 at 12:28 pm 37337
Jesus Jesus

The problem is that I can’t activate the theme. I get an error message that says “Dokan Error: Pleae activate your copy”.

When I go and activate the theme with my email and the license key press Save & Activate nothing happens.

I already sent you my admin login.

Thanks!

February 23, 2015 at 1:08 pm 37403
Nayem Nayem

Hello Torres,

I think you have inserted your license before. After reinstall it is asking for the license key. Please contact with us by using this form- http://wedevs.com/contact/. You will get your solution as soon as possible.

Thank you 🙂

February 23, 2015 at 9:13 pm 37445
Jesus Jesus

Thanks Nayem,
I have sent my information.

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