This topic contains 53 reply and 3 voices, and was last updated by towhid 4 years, 1 month ago
Viewing 15 Posts - 1 through 15 (of 53 total)
Author Posts
June 10, 2015 at 12:56 am 51629
towhid Hi Dokan, I am having a few issues with the Dokan software. Can you please help me figure this out? Problems for customers: When you go to cart and press the proceed to checkout button it will just end up in the cart again. It does work if you go straight to the checkout button in the top menu. Problems for vendors: When a vendor goes to Dashboard > Products > Add a new product the only thing the vendor can fill in is the price and product details. So the vendor is not able to add a product name,photo’s,short description,category and product tags. I am as well trying to get a search bar in the top menu, but can’t figure out how I do this? I did not change anything in these pages, so I have no idea what the problem could be. Thank you!
June 10, 2015 at 12:49 pm 51656
towhid towhid

Hello Geenen,

I have tried to reproduce this issue but failed. Make sure you had properly configured Dokan settings. If the issue still persists then check for your theme or plugin conflicts. You can disable all your plugins except Dokan and switch to a default theme of WordPress like – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and let me know the results.

Thanks

June 21, 2015 at 9:28 pm 52630
Frank Frank

Hello Towhid,

I have tried it again and my Dokan settings seem to be correct, but still having the same issues. I could disable all the plugins and change the team but then I loose all my work I have put in the website until this point. Is there any other way this problem can be fixed? My theme is supported by woo commerce so it should be able to work right?

Thanks!

Frank

June 22, 2015 at 7:52 pm 52721
James James

“Problems for customers:
When you go to cart and press the proceed to checkout button it will just end up in the cart again. It does work if you go straight to the checkout button in the top menu.”

I am having the same exact problem; and would also be interested in a solution.

“Problems for vendors:
When a vendor goes to Dashboard > Products > Add a new product the only thing the vendor can fill in is the price and product details. So the vendor is not able to add a product name,photo’s,short description,category and product tags.”

In the WP Admin dashboard create a new user with the “Seller” role. Give it an email and login you can use. Log out of the admin account; and use the new account to check. If that works; it could be that the WP settings have the customer role defaulted when someone creates an account, and you just have to update it according to your site. I did that yesterday; not sure if that will solve your problem but it worked for me.

June 22, 2015 at 10:33 pm 52739
towhid towhid

Hello Geenen,

Can you please let me know that @james solution is work for you or not?

Thanks

June 23, 2015 at 12:56 am 52750
Frank Frank

Hi James,

Thank you for the tip! I have created a new user but unfortunately it did not work. I have also tried to change the role of the user but this also had no success. Hopefully WeDevs can help me out further.

June 23, 2015 at 12:58 am 52751
Frank Frank

Hi @towhid,

As you can see in the post above it didn’t work out for me yet. Still with a different user I can create a new product in the dashboard. Any idea why?

Thanks!

June 23, 2015 at 1:03 pm 52801
towhid towhid

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

June 24, 2015 at 2:25 pm 52963
towhid towhid

Hello Gennen,

Please update latest dokan version is 2.3 which has recently released. Hope you will not get those inconsistencies after the update.

Please let me know when the update done.

Thanks

June 25, 2015 at 1:56 am 53045
Frank Frank

Hi Towhid,

I just did the update but unfortunately it didn’t make a change on the product uploading problem. Maybe you can check again? What did change is that when you click on the cart button it will directly go to the cart!! So that is very good news for me and this will also solve your problem @james

Thank you for the good support, and I hope we can solve the product uploading!

June 25, 2015 at 10:28 am 53072
towhid towhid

Hello Geenen,

Please check your site now and let me know the result. I have fixed all those issue you mentioned.

Thanks

June 25, 2015 at 11:11 am 53084
Frank Frank

You are the best!! It works perfectly now.

Thanks!! 🙂

June 25, 2015 at 11:38 am 53097
towhid towhid This reply has been marked as private.
June 28, 2015 at 4:01 pm 53473
Frank Frank This reply has been marked as private.
July 1, 2015 at 10:12 am 53845
towhid towhid

Hello Geenen,

Can you please send me a screenshot about the glitch and send me a user name for test purpose. I want to see the product uploading issue through mobile devices.

Thanks

July 1, 2015 at 10:49 pm 53968
Frank Frank This reply has been marked as private.
Viewing 15 Posts - 1 through 15 (of 53 total)