Home Forums Plugin Support WP User Frontend (Free Version) comment form closed?

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This topic contains 5 replies, has 3 voices, and was last updated by  Mahi 5 years, 10 months ago.

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  • Author
    Posts
  • #8318

    John
    Participant
    Post count: 3

    Hi,

    I just downloaded to update to WP User Frontend Pro. After completing the download it shut off comments on any new post. I checked all the settings and they are allowing comments. This happened right after updating the Pro plugin. Is there a new setting somewhere? Thanks,

    #8321

    Tareq Hasan
    Keymaster
    Post count: 2831

    Yes, there is comment status option added in the form Post Settings tab. But if settings wasn't saved yet, the option should skipped. Other than that, no other option shouldn't turn off the comment status.

    #8336

    John
    Participant
    Post count: 3

    I saved the comment status to “on” in the post settings on the form, however I keep getting comments closed on new posts. I tried reinstalling the prior version of the Pro plugin and it works fine. The new version is having this problem, at least for me. Is there something else I can check? Thanks

    #8343

    Tareq Hasan
    Keymaster
    Post count: 2831

    Please download the plugin again. There was a small mistake from our side. Instead of comment status open, I put on that was the problem. Sorry.

    #8365

    John
    Participant
    Post count: 3

    How do I re-download the plugin since it is Pro and has a fee? Is it ok to delete the plugin in WordPress and reupload my last version of the plugin and then upgrade it? Would this be the same as a reinstall? thanks again…

    #8373

    Mahi
    Member
    Post count: 1555

    Hello John,

    Either download it from your dashboard and re-install manually, or just insert your email and license and upgrade automatically from admin area.

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