This topic contains 16 reply and 2 voices, and was last updated by towhid 4 years, 2 months ago
Viewing 15 Posts - 1 through 15 (of 16 total)
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June 3, 2015 at 2:25 pm 46025
towhid Hello, We have updated the version of Dokan plugin and Woo commerce. since then we are using the problem that email notification feature is not working as user registers, he gets the email, for order he gets the email. None of the email notification feature is working. http://qm-kunden.de/subdomains/fn/, this is older plugins, earlier on it email notification feature is working, but if we will update it well. then email notification feature will stop working. We have tested it at our end, I think this is compatibility issue. New updated plugins URL is- http://qm-kunden.de/fn/ We have already installed the SMTP plugin by using this it testing email function is working from the SMTP plugin. But woo commerce notification (new order, reset password, order etc) email notification is not working. Please check it what is the issue. We can provide you admin, FTP etc all the Credentials whatever you need. Please get back to us asap. Thanks
June 4, 2015 at 10:56 am 46075
towhid towhid

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

June 4, 2015 at 11:27 am 46080
Sawan Sawan This reply has been marked as private.
June 4, 2015 at 11:49 am 46085
towhid towhid

Hello Sawan,

I have able to login your site successfully. Please allow me some time. Hope I will come back to you with a right solution.

Thanks

June 7, 2015 at 1:01 pm 46345
towhid towhid

Hello Sawan,

Please update WordPress version to 4.2.2 and monitor everything is working or not?

Please let me know the update.

Thanks

June 8, 2015 at 11:10 am 46436
towhid towhid

Hello Sawan,

I am still waiting for your reply. As I see you still did not update your WordPress to version 4.2.2.

Thanks

June 8, 2015 at 12:53 pm 46452
Sawan Sawan This reply has been marked as private.
June 8, 2015 at 2:34 pm 46467
towhid towhid

Hello Sawan,

I have tested the site and noticed that no email is going out. I have also reproduced this issue to my trail site but failed. Everything is working fine for me.

Did you customize the theme?

Thanks

June 8, 2015 at 3:27 pm 46472
towhid towhid

Hello Sawan,

The issue is really strange! But I am trying to find out the actual solution. Please allow me sometimes. Hope I will come back to you with a right solution.

Thanks

June 9, 2015 at 10:28 am 51507
Sawan Sawan

Hi Support

Any Updates ?

Kind Regards

June 9, 2015 at 10:31 am 51510
towhid towhid

Hello Sawan,

I am really sorry to say that I do not yet find out a solution.
Just start our office. I will find out a solution within today. I am working already working on your issue.

Thanks

June 9, 2015 at 11:01 am 51514
Sawan Sawan

Thanks

I am still waiting for your positive response.

June 9, 2015 at 5:20 pm 51596
towhid towhid

Hello Sawan,

Please provide your login details(FTP only) by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

June 11, 2015 at 10:50 am 51739
Sawan Sawan This reply has been marked as private.
June 13, 2015 at 4:38 pm 51975
towhid towhid This reply has been marked as private.
June 15, 2015 at 11:09 am 52077
Sawan Sawan

Hi

I tried that link which you sent, but that information is of no use for me.
because i have already tried that SMTP server.

This site is not hosted on GoDaddy server.

New version has a feature named Add a new product select multiple categories from the front end dashboard, that’s why we have to use the latest version only because of this feature. Can you make this feature available in older version, that I can satisfy my client with older version.

Try to resolve this issue in the latest version.

We are waiting for your positive response. I hope this time you will come up with appropriate resolution.

Thanks

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