Contributors and Autors can't create projects

This topic contains 12 reply and 2 voices, and was last updated by Nayem 8 years, 10 months ago
Viewing 12 Posts - 1 through 12 (of 12 total)
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June 16, 2015 at 1:23 pm 52152
Nayem Good Morning, We have the following issue with WP Project Manager Pro. We are running it on P2 theme with Front-End Pro extension too. Administrator users can create projects without any problem from the frontend and all is running perfectly. But, Contributors and Authors, when they try to create a project from the front-end, the window "Start a New project" appears, but all blank. So doesn't show the Project Name and details fields, the category drop-down list or the buttons to create the new project. Trying with a Contributor user when he is from the back-end all runs ok and can create projects (the "New project" window shows all fields, but we don't want to users get access to the backend. So I guess there is a bug with the Front-End Extension? Or there is any permissions mod we have to do? Thank you so much in advance for your support.
June 16, 2015 at 3:00 pm 52156
Nayem Nayem

Hello,

Can you please provide a screenshot here? It will help me to find out the actual problem.

Thanks.

June 16, 2015 at 7:09 pm 52177
Josep Ma, Josep Ma,

Nayem, for sure, sorry to forget that.

This is what an Administrator user see when he clicks on new project:

https://onedrive.live.com/redir?resid=D0FAF0B0890B02E3!137&authkey=!AKaPoUTvU57rYFE&v=3&ithint=photo%2cjpghttps://onedrive.live.com/redir?resid=D0FAF0B0890B02E3!137&authkey=!AKaPoUTvU57rYFE&v=3&ithint=photo%2cjpg

This is what a Contributor and Author see when they click on new project:

https://onedrive.live.com/redir?resid=D0FAF0B0890B02E3!136&authkey=!AM0Gn-dUXyBoVbc&v=3&ithint=photo%2cjpg

Let me know any additional info you need.

Thanks,

June 16, 2015 at 7:32 pm 52183
Nayem Nayem

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

June 16, 2015 at 7:45 pm 52184
Josep Ma, Josep Ma, This reply has been marked as private.
June 17, 2015 at 9:48 am 52212
Nayem Nayem

Hello Josep,

I will suggest you to check for theme and plugin conflict. Please disable all of your plugin expect Project manager and Project manager frontend then switch to a default WP theme. If the problem remain then please let me know.

Thanks.

June 18, 2015 at 1:31 pm 52368
Josep Ma, Josep Ma,

Thank you Nayem,

We’ll try that and inform you.

June 19, 2015 at 2:47 am 52438
Josep Ma, Josep Ma,

Dear Nayem,

We’ve followed your suggestion without success. We’ve disabled all the plugins and switched to Twenty Thirteen theme and the problem stills there. Here you have the screenshots:

https://onedrive.live.com/redir?resid=D0FAF0B0890B02E3!139&authkey=!AIB_UgrSZrA-Q9o&v=3&ithint=photo%2cjpg

https://onedrive.live.com/redir?resid=D0FAF0B0890B02E3!138&authkey=!ALEqC_VhKfKuniY&v=3&ithint=photo%2cjpg

We’re running WordPress 4.1.1.

June 20, 2015 at 11:16 am 52511
Nayem Nayem

Hello,

Please update your WordPress version.

Thanks.

June 22, 2015 at 2:56 am 52641
Josep Ma, Josep Ma,

Dear Nayem,

Updated to WordPress4.2.2 and still got the problem.

June 22, 2015 at 10:10 am 52651
Nayem Nayem This reply has been marked as private.
June 22, 2015 at 6:15 pm 52699
Josep Ma, Josep Ma,

Dear Nayem,

As I said before will be complicated to give you a login as we run the server locally and haven’t the site published in Internet.

BUT, I’ve found a quite strange solution.

Seeing how with administrator users the plugin works ok, I tried the following with the User Role Editor plugin: Select / Unselect permissions until I could make work the plugin with Contributors and Authors users. The permission I’ve found to work is the delete_pages capability. Please take a look on next screenshot:

https://onedrive.live.com/redir?resid=D0FAF0B0890B02E3!140&authkey=!AFr5LhN_-nbPQ7U&v=3&ithint=photo%2cjpg

If I check the “delete_pages” setting for Contributors and Authors, automatically with this users I can see everything in the box when I go to create a New Project.

Any idea of what is happening? I would not like to get that permission to those users if I could find another solution.

By other hand, would you update the front-end pro plugin to get the new features (progress, reports) also from the front-end?

Thank you so much in advance for your support.

June 23, 2015 at 12:56 pm 52799
Nayem Nayem This reply has been marked as private.
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