Home Forums Theme Support Dokan Coupon Management Issue

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This topic contains 5 replies, has 3 voices, and was last updated by  Jay 5 years ago.

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  • #18799

    abelljefrry
    Member
    Post count: 23

    Hello Wedevs Team,

    After a few time tinkering and testing the coupon management system, I found out that a woocommerce coupon must not contain uppercase letter, or else we'll get “Coupon does not exist!” error in cart/checkout page.

    So here's a few suggestion:

    1. Auto convert every letters to lowercase when a seller save the coupon.
    2. Put a tooltip/text next to the coupon form to inform seller about using lowercase letter
    3. Show a error warning “All letter in coupon code must be in lowercase” after a seller save his coupon (with uppercase letter).

    Any of the above might reduce the error rate or even better might completely avoid this issue.

    Just my 2 cents.

    #18803

    Nizam Uddin
    Keymaster
    Post count: 670

    Hello
    Thanks for your suggestion. Its totally coming from Woocommerce. We have nothing to do here. We will consider it if we develop any coupon related addon in near future. Thanks for understanding..

    #18811

    Jay
    Member
    Post count: 157

    I am testing it and will be back.

    #18814

    Jay
    Member
    Post count: 157

    Ok, I found that the date is being pulled wrong and therefore the code wont work. When you chose a date to set the product coupon to expire it is entered as 4/30/2014. In the admin it has a red box and show that you need to correct it. when you select the date from the admin it changed it to 2014/4/30. The issue is the coupon code wont work b/c the dates are not the same. For me, when I changed the date in the admin, the code works fine regardless of caps or not. I think a coupon code should have the date required.

    This should be a simple and quick fix of the code.

    #18817

    Jay
    Member
    Post count: 157

    woocommerce uses hyphens between the dates in the admin 2014-04-30 and the sellers coupon page shows 4/30/2014. I am not sure if that matters but it is something else I have noticed. Along with that, if there is no date the code does not work at all, for me at least. I hope this is helping you guys come up with a solution.

    #18875

    Jay
    Member
    Post count: 157

    Any updates to this issue?

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