Home Forums Plugin Support WP User Frontend Pro Coupon Problems

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This topic contains 11 replies, has 2 voices, and was last updated by  Sekander Badsha 4 years, 8 months ago.

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  • #25774

    Elizabeth
    Member
    Post count: 41

    Hey Guys –

    So there's an issue with the Coupon Codes…at least on my end. If anyone is using the Percentage Coupon Type with success, pls advise.

    When I add the coupon, I have 2 choices of type: Fixed and Percentage) – I think the ” ) ” is a typo on WPUF end.

    When I put in an amt, say 50 (because I want to offer 50% off of a package) the amount shows as “$50%”

    Pls see my screenshot here: http://undercoverdiner.net/media/cert.jpeg

    Here is a screenshot of the coupon settings: http://undercoverdiner.net/media/cert2.jpeg

    Secondly, because of this…when the user goes to pay and puts that coupon code in, it obviously doesn't work and skips the checkout page going straight to my site index page (not even the page after successful payment page).

    Can you pls help?

    Thank you,
    Ellie

    #25842

    Sekander Badsha
    Member
    Post count: 2067

    Hello Ellie,
    I'd like to inspect that issue on your site. Can you please provide your admin credentials in a private reply?

    #25848

    Elizabeth
    Member
    Post count: 41
    This reply has been marked as private.
    #25850

    Elizabeth
    Member
    Post count: 41
    This reply has been marked as private.
    #25932

    Sekander Badsha
    Member
    Post count: 2067

    I'm on it. Please have patience until I come back.

    #26057

    Elizabeth
    Member
    Post count: 41

    Hey there – I really need help with this….posted my question 5 days ago. Any suggestions on how to fix yet?

    Thanks!
    Ellie

    #26111

    Sekander Badsha
    Member
    Post count: 2067

    We're under a bit pressure. The fix is complete. Just the testing and final approval is remaining. Please have patience.

    #26365

    Elizabeth
    Member
    Post count: 41

    Hey there – I really need to have this fix in order to complete my site and mobile app.

    Would it be possible for me to try and get a beta copy of the new version?

    Thank you for all your help….I appreciate it.

    – Ellie

    #26411

    Sekander Badsha
    Member
    Post count: 2067

    Hello Ellie,
    Have you tested with the latest version. I believe your problem is fixed in the last update.

    #26429

    Elizabeth
    Member
    Post count: 41

    hey there – I did the update and the “Percentage)” typo is fixed however I get the same problem when trying to use the coupon.

    I put in the code “newcode” which I have assigned a 50% off amount to all my packages and when you put it in, hit apply code and then proceed…it goes straight to my frontpage, instead of taking 50% and directing user to Paypal page.

    Also, no transactions show under the Transactions Menu…

    Did you guys get it working in full? You have my admin login above, can you pls take a look?

    My Custom Sub Page is here: http://undercoverdiner.net/subscription-packs/
    Or you can use this one: http://undercoverdiner.net/sub-pack-test/

    You get same result…

    I even deleted and re-installed the plugin to see if that would make a difference. But, no…for what it's worth, my coupon page does not look like the one you guys show in the docs. I don't know if the one you're showing is from the Free version? http://docs.wedevs.com/coupon-discount-codes/

    But mine doesn't look like that…

    #26490

    Elizabeth
    Member
    Post count: 41
    This reply has been marked as private.
    #26600

    Sekander Badsha
    Member
    Post count: 2067

    Hello Ellie,
    I have tested the issue twice in my local server and on our demo site. I got everything working fine. Please check on our demo server http://demo.wedevs.com/wpuf/ and let me know.

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