Home Forums Theme Support Dokan Customer order notes not showing on sub-orders

This topic is: resolved

This topic contains 2 replies, has 2 voices, and was last updated by  Sekander Badsha 4 years, 9 months ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #24266

    Hyungang
    Member
    Post count: 15

    Dear all,

    When customer put order notes in checkout form, it is only shown in the parent-order. As each vendor should be aware of the customer notes, could you guide how it can be shown in sub-orders as well?

    I found a function (‘function dokan_create_seller_order') to create sub-orders in wc-functions.php, and it seems that the function do not copy customer order notes from the parent-order to sub orders in ‘post-excerpt'.

    ‘post_excerpt' => isset( $posted[‘order_comments'] ) ? $posted[‘order_comments'] : ”,

    But I don't know how to resolve this.

    Thanks in advance,

    #24267

    Hyungang
    Member
    Post count: 15

    I'm adding a screenshot about the issue above.

    #24663

    Sekander Badsha
    Member
    Post count: 2067

    Hello Hyungang,
    I have checked the issue and reported to the developer team. You'll get the fix in our next update.

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘Customer order notes not showing on sub-orders’ is closed to new replies.