This topic contains 8 reply and 2 voices, and was last updated by Nayem 4 years ago
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September 9, 2015 at 2:00 pm 71093
Nayem We have updated our WP, Woocommerce and themes to the latest versions, as well as Dokan plugin. When we open the dashboard, a seller can not perform the following actions: - store - settings: no fields are saved, nor do we get a message - shipping: when adding a second ship-to country, a dropdown is shown but it does not react. In the source code of the page, you can see the dividers ('-------') but no countries and the dropdown does not even show the dividers - social: items are not saved We need to launch our site today so this is very urgent! I have read the post on the select2 js, put the code in my finctions.php of the child but to no avail. Please look at this asap.
September 9, 2015 at 3:45 pm 71107
Nayem Nayem

Hello,

Please check for plugin conflict. Deactivate your all plugins except Dokan and WooCommerce. If the problem remains then let me know.

Thanks.

September 9, 2015 at 3:58 pm 71113
Monique Monique

Hi Nayhem,
Yes we did try this but no positive result. The problem exists with both premium themes Atelier and HandyStore.
Before updating Woocommerce, WordPress, the template and Dokan it worked fine ! So the problem isn’t the theme.

September 9, 2015 at 5:32 pm 71131
Nayem Nayem

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

September 9, 2015 at 5:49 pm 71135
Monique Monique This reply has been marked as private.
September 10, 2015 at 2:47 pm 71266
Monique Monique

Hi Nayhem, any news on the progress? We really need to go live…

September 10, 2015 at 2:59 pm 71272
Nayem Nayem

Hello Monique,

This issue is occurring for your theme. Please change your theme and it will work fine. I have activated marketica child and it was working fine.

Thanks.

September 10, 2015 at 8:42 pm 71350
Monique Monique

I changed the theme like you said but nothing changed, also marketica child doesn’t work. It is really a plugin problem!

September 11, 2015 at 11:05 am 71401
Nayem Nayem

Hello Monique,

I have checked it. Your seller dashboard settings saved and I was able to select a country from the dropdown. Can you please provide a screenshot to make me clear? And please mark the specific area.

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