Home Forums Theme Support Dokan Dashboard Link Not Working

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This topic contains 6 replies, has 2 voices, and was last updated by  Sekander Badsha 4 years, 7 months ago.

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  • #24013

    Gemma
    Member
    Post count: 42

    Hello, my sellers arent able to see their dashboard, in my test seller account, i click on dashboard and it doesnt go anywhere?

    #24447

    Sekander Badsha
    Member
    Post count: 2067

    Hello Gemma,
    What account you are using to login? Admin doesn't have any store by Default. So if you're trying with the Admin account, it won't work.
    Login with a seller account and it will work for sure.

    #24520

    Gemma
    Member
    Post count: 42

    I am using a seller account, not admin…

    #24845

    Sekander Badsha
    Member
    Post count: 2067

    Then check your permalink structure. It should be set to “Post Name”

    #25982

    Gemma
    Member
    Post count: 42

    That doesn't work

    #27314

    Gemma
    Member
    Post count: 42

    could you please reply!!

    #27454

    Sekander Badsha
    Member
    Post count: 2067

    Are saying that after setting your permalink structure to “post-name” and “product-base”, you are unable to visit the dashboard?

    Please check if you have a page named “dashboard” and the permalink is yoursite.com/dashboard and it has the shortcode inside that is [dokan-dashboard].

    If after doing the above does not help, please send us your admin user name and password in a private reply.

Viewing 7 posts - 1 through 7 (of 7 total)

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