This topic contains 6 reply and 2 voices, and was last updated by Sekander Badsha 5 years ago
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July 23, 2014 at 2:31 pm 24013
Sekander Badsha Hello, my sellers arent able to see their dashboard, in my test seller account, i click on dashboard and it doesnt go anywhere?
August 3, 2014 at 7:33 pm 24447
Sekander Badsha Sekander Badsha

Hello Gemma,
What account you are using to login? Admin doesn’t have any store by Default. So if you’re trying with the Admin account, it won’t work.
Login with a seller account and it will work for sure.

August 4, 2014 at 10:51 pm 24520
Gemma Gemma

I am using a seller account, not admin…

August 9, 2014 at 1:23 pm 24845
Sekander Badsha Sekander Badsha

Then check your permalink structure. It should be set to “Post Name”

August 28, 2014 at 6:23 am 25982
Gemma Gemma

That doesn’t work

September 23, 2014 at 7:38 pm 27314
Gemma Gemma

could you please reply!!

September 24, 2014 at 8:39 pm 27454
Sekander Badsha Sekander Badsha

Are saying that after setting your permalink structure to “post-name” and “product-base”, you are unable to visit the dashboard?

Please check if you have a page named “dashboard” and the permalink is yoursite.com/dashboard and it has the shortcode inside that is [dokan-dashboard].

If after doing the above does not help, please send us your admin user name and password in a private reply.

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