This topic contains 49 reply and 2 voices, and was last updated by Nayem 4 years, 1 month ago
Viewing 15 Posts - 1 through 15 (of 49 total)
Author Posts
June 1, 2015 at 7:53 pm 45900
Nayem Hi I upgrade to dokan pro, update woocommerce and theme, and changed my host server and now I have some problems in the website. Almost every page in dokan seller dashboard disappear, 404 page not found. I tried to change permalinks to “Post name” and “Product” but nothing happens. I tried all the permalinks, and delete dokan pages, and tried to add new pages with dokan->tools but this dont fix the problem. I have problems with the sellers store page too, they are mess up and the product category widget dont work. I will sent you the login credentials. I hope you can help me. Thanks
June 2, 2015 at 11:03 am 45935
Nayem Nayem

Hello,

You did not set your dashboard page from Dokan->Settings->Page settings. Please select your dashboard page and my order page from Dokan page settings. Everything will work fine.

Thanks.

June 2, 2015 at 7:37 pm 46004
Ricardo Silva Ricardo Silva

Yes I set my dashboard page in Dokan->Settings->Page Settigns and my order page, but it´s not working…

June 2, 2015 at 7:42 pm 46005
Nayem Nayem

I can easily visit the dashbaord- http://comprarouganhar.pt/vendedor/. Please check and let me know.

Thanks.

June 3, 2015 at 4:48 pm 46035
Ricardo Silva Ricardo Silva

Even with permalinks and dokan settings configurated some pages in dashboard dont work (404 not found).

I deleted every dokan page, then cleaned the cache, and used the tools to create new pages. After that I configurated dokan settings and it´s working now 😉

One more question, about the sellers store page, I have some issues in store page:

1 – Page/sidebar is stretched out;
2 – There are two sidebars. One on the left and other above the content;
– I tried to disable sidebar from my theme in dokan settings but nothing happened…
3 – The categories widget dont work properly;

I have read this topics but I cant fix the problems:

https://wedevs.com/support/topic/dokan-plugin-issues/
http://docs.wedevs.com/how-to-fix-the-broken-store-page-of-dokan/
https://wedevs.com/support/topic/dokan-plugin-displays-broken-theme-on-stores/

Could you help me with this issues? I´m close to my website launching and need to fix this problems.

Thanks

June 3, 2015 at 8:17 pm 46044
Nayem Nayem

Hello Silva,

If your store page has been broken that means there is some css issue in your theme. I will help you to fix those issue.

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

June 3, 2015 at 8:44 pm 46045
Ricardo Silva Ricardo Silva

Hi Nayem

I sent you the login details through the that link.

Thank you for your help

June 4, 2015 at 12:24 pm 46089
Nayem Nayem

Hello Ricardo,

Please allow me some time. I will inform you after finishing my work.

Thanks.

June 4, 2015 at 11:41 pm 46166
Ricardo Silva Ricardo Silva

Hi Nayem

Have you saw my website?

June 5, 2015 at 9:06 pm 46219
Nayem Nayem

Hello Ricardo,

We are in weekend now. From tomorrow we will continue our work. So i will check your site tomorrow. Please keep patience.

Thanks.

June 6, 2015 at 11:40 am 46253
Nayem Nayem

Hello,

Your user name and password is not working. Please provide me your correct details.

Thanks.

June 6, 2015 at 4:02 pm 46291
Ricardo Silva Ricardo Silva

Sorry, I changed the password to edit somethings. I sent you the correct login info by email right now.

Thanks

June 6, 2015 at 4:23 pm 46293
Nayem Nayem

Please let me know after submitting your new details.

June 7, 2015 at 6:10 pm 46380
Ricardo Silva Ricardo Silva

Hi Nayem,

have you received the login details in the email?

June 7, 2015 at 6:19 pm 46381
Nayem Nayem

Hello,

I am really sorry to say that i did not get your details yet.

Thanks.

June 7, 2015 at 7:16 pm 46384
Ricardo Silva Ricardo Silva

I have sent you again by email and with in this page: https://wedevs.com/provide-login-details/

Please confirm

Viewing 15 Posts - 1 through 15 (of 49 total)