Home Forums Theme Support Dokan Dashboard pages not found

This topic is: not resolved

This topic contains 49 replies, has 2 voices, and was last updated by  Nayem 3 years, 9 months ago.

Viewing 15 posts - 1 through 15 (of 50 total)
  • Author
    Posts
  • #45900

    Ricardo Silva
    Member
    Post count: 23

    Hi

    I upgrade to dokan pro, update woocommerce and theme, and changed my host server and now I have some problems in the website. Almost every page in dokan seller dashboard disappear, 404 page not found. I tried to change permalinks to “Post name” and “Product” but nothing happens. I tried all the permalinks, and delete dokan pages, and tried to add new pages with dokan->tools but this dont fix the problem.

    I have problems with the sellers store page too, they are mess up and the product category widget dont work.

    I will sent you the login credentials. I hope you can help me.

    Thanks

    #45935

    Nayem
    Moderator
    Post count: 6480

    Hello,

    You did not set your dashboard page from Dokan->Settings->Page settings. Please select your dashboard page and my order page from Dokan page settings. Everything will work fine.

    Thanks.

    #46004

    Ricardo Silva
    Member
    Post count: 23

    Yes I set my dashboard page in Dokan->Settings->Page Settigns and my order page, but it´s not working…

    #46005

    Nayem
    Moderator
    Post count: 6480

    I can easily visit the dashbaord- http://comprarouganhar.pt/vendedor/. Please check and let me know.

    Thanks.

    #46035

    Ricardo Silva
    Member
    Post count: 23

    Even with permalinks and dokan settings configurated some pages in dashboard dont work (404 not found).

    I deleted every dokan page, then cleaned the cache, and used the tools to create new pages. After that I configurated dokan settings and it´s working now 😉

    One more question, about the sellers store page, I have some issues in store page:

    1 – Page/sidebar is stretched out;
    2 – There are two sidebars. One on the left and other above the content;
    – I tried to disable sidebar from my theme in dokan settings but nothing happened…
    3 – The categories widget dont work properly;

    I have read this topics but I cant fix the problems:

    https://wedevs.com/support/topic/dokan-plugin-issues/
    http://docs.wedevs.com/how-to-fix-the-broken-store-page-of-dokan/
    https://wedevs.com/support/topic/dokan-plugin-displays-broken-theme-on-stores/

    Could you help me with this issues? I´m close to my website launching and need to fix this problems.

    Thanks

    #46044

    Nayem
    Moderator
    Post count: 6480

    Hello Silva,

    If your store page has been broken that means there is some css issue in your theme. I will help you to fix those issue.

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you 🙂

    #46045

    Ricardo Silva
    Member
    Post count: 23

    Hi Nayem

    I sent you the login details through the that link.

    Thank you for your help

    #46089

    Nayem
    Moderator
    Post count: 6480

    Hello Ricardo,

    Please allow me some time. I will inform you after finishing my work.

    Thanks.

    #46166

    Ricardo Silva
    Member
    Post count: 23

    Hi Nayem

    Have you saw my website?

    #46219

    Nayem
    Moderator
    Post count: 6480

    Hello Ricardo,

    We are in weekend now. From tomorrow we will continue our work. So i will check your site tomorrow. Please keep patience.

    Thanks.

    #46253

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Your user name and password is not working. Please provide me your correct details.

    Thanks.

    #46291

    Ricardo Silva
    Member
    Post count: 23

    Sorry, I changed the password to edit somethings. I sent you the correct login info by email right now.

    Thanks

    #46293

    Nayem
    Moderator
    Post count: 6480

    Please let me know after submitting your new details.

    #46380

    Ricardo Silva
    Member
    Post count: 23

    Hi Nayem,

    have you received the login details in the email?

    #46381

    Nayem
    Moderator
    Post count: 6480

    Hello,

    I am really sorry to say that i did not get your details yet.

    Thanks.

Viewing 15 posts - 1 through 15 (of 50 total)

The topic ‘Dashboard pages not found’ is closed to new replies.