Author | Posts |
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February 4, 2015 at 4:05 pm 35731 | |
Nayem | I get a broken theme when I use Dokan plugin to show the sellers store on my site with the Flatsome WP theme. The footer shows in the sidebar section and the sidebar on top. it is all broken... also even though I am the admin of the website my seller account shows as disabled? In the settings it says enable all registered as sellers... Where else do I set this up? Any way you could help me to fix this two issues? I will gladly provide login details for you... Best regards, Thorsten Hunsicker |
February 4, 2015 at 4:12 pm 35732 | |
Nayem | Hello Throsten, 1. Please read this doc to fix up your store page- http://docs.wedevs.com/how-to-fix-the-broken-store-page-of-dokan/. 2. Please navigate to User and in the bottom of the page you will find an option “Enable selling”. You can enable/disable selling from here. Thank you 🙂 |
February 5, 2015 at 6:43 pm 35881 | |
Thorsten | Hello Nayem, thank you for your answer.. I was able to create the folder in my theme structure and copy the file into it. although nothing changes so far on the frontend. In the documentation it says I just need to adjust some div to get it working, but as I am no programmer, I do not know anything about HTML so I don´t know what to change… I have downloaded the two files and would like to send them to you guys, so you could take a look at it, but here is no file upload function? Any way you could help me with this one? Best regards, Thorsten |
February 5, 2015 at 6:46 pm 35882 | |
Thorsten | ah.. I have another idea.. I copy paste the code from page.php here, so you can see it … as the store.pphp from the dokan plugin is always the same, maybe you could include the new changed code here, so I just need to paste it in my file and save it??? That would be great! This is my page.php file code:
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February 5, 2015 at 6:57 pm 35885 | |
Nayem | Hello Thorsten, If you can wait more 2 or 3 days then you can get our new fixed version which will be released within next week. In our new update we have fixed store page broken problem. Please keep patience. Thank you 🙂 |
February 6, 2015 at 4:00 pm 35948 | |
Thorsten | Hello Nayem, that sounds great! I will wait for the update then 😉 Best regards, Thorsten |
February 7, 2015 at 12:34 pm 36004 | |
Nayem | Hello Thorsten, Thank you very much for having patience. |
March 13, 2015 at 4:43 pm 39050 | |
Thorsten | Hello guys, Best regards, Thorsten |
March 14, 2015 at 11:46 am 39104 | |
Nayem | Hello Thorsten, Please provide a screenshot of your store page here. Did you try the Dokan settings option where was a option to disable sidebar from your theme. You can check by disabling sidebar from your theme. Thank you 🙂 |
March 17, 2015 at 4:48 pm 39301 | |
Thorsten | This reply has been marked as private. |
March 17, 2015 at 9:09 pm 39328 | |
Nayem | Hello Thorsten, Store location and the contact seller form is coming from the store page template and it will appear there by default. Thank you 🙂 |
March 17, 2015 at 11:50 pm 39341 | |
Thorsten | Hello Nayem, Best regards, Thorsten |
March 19, 2015 at 11:10 am 39438 | |
Nayem | Hello Thorsten, Please provide your login and ftp details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong. Thank you 🙂 |
March 19, 2015 at 11:59 pm 39548 | |
Thorsten | Hello Nayem, as I am currently updating our legal termsheets, I noticed something… In the European Union it is a legal requirement that each seller needs to include his legal terms, imprint and return policy with each product that he sells in a marketplace. As you have this nice dashboard, could you please add a PDF upload and a text field for the imprint in your next update? Or 3 text fields for all. It must then show up in each sellers store and products by default. In the meantime, I will ask my tax accountant, if something else is legally required. Please note that it would not be possible to legally use Dokan in the EU if these requirements are not met. I know.. EU politics su##s! I did not make these rules 🙂 Best regards, Thorsten |
March 20, 2015 at 10:37 am 39576 | |
Nayem | Hello Thorsten, I will notify to our developer team about this. But if you want then you can add some extra filed in seller settings page then they will show in the store page. You can customize it if it is urgent for you. You can read this doc to add extra filed- http://docs.wedevs.com/how-to-create-extra-field-in-store-setting-page/. Thank you 🙂 |
March 20, 2015 at 4:14 pm 39587 | |
Thorsten | Hello Nayem, thank you for this info.. I will wait for an official update because I am no coder and don´t want to break anything! I have also given you access to my website as requested… did you already have a chance to check out the seller store sidebar issue? Best regards, Thorsten |