Home Forums Theme Support Dokan Dokan Plugin displays broken theme on stores

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This topic contains 19 replies, has 2 voices, and was last updated by  Nayem 4 years, 1 month ago.

Viewing 15 posts - 1 through 15 (of 20 total)
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  • #35731

    Thorsten
    Member
    Post count: 17

    I get a broken theme when I use Dokan plugin to show the sellers store on my site with the Flatsome WP theme.
    The footer shows in the sidebar section and the sidebar on top. it is all broken…

    also even though I am the admin of the website my seller account shows as disabled? In the settings it says enable all registered as sellers… Where else do I set this up?
    Any way you could help me to fix this two issues?

    I will gladly provide login details for you…

    Best regards, Thorsten Hunsicker

    #35732

    Nayem
    Moderator
    Post count: 6480

    Hello Throsten,

    1. Please read this doc to fix up your store page- http://docs.wedevs.com/how-to-fix-the-broken-store-page-of-dokan/.

    2. Please navigate to User and in the bottom of the page you will find an option “Enable selling”. You can enable/disable selling from here.

    Thank you πŸ™‚

    #35881

    Thorsten
    Member
    Post count: 17

    Hello Nayem,

    thank you for your answer.. I was able to create the folder in my theme structure and copy the file into it. although nothing changes so far on the frontend. In the documentation it says I just need to adjust some div to get it working, but as I am no programmer, I do not know anything about HTML so I donΒ΄t know what to change… I have downloaded the two files and would like to send them to you guys, so you could take a look at it, but here is no file upload function?

    Any way you could help me with this one?

    Best regards, Thorsten

    #35882

    Thorsten
    Member
    Post count: 17

    ah.. I have another idea.. I copy paste the code from page.php here, so you can see it … as the store.pphp from the dokan plugin is always the same, maybe you could include the new changed code here, so I just need to paste it in my file and save it??? That would be great!

    This is my page.php file code:

    < ?php /** * The template for displaying all pages. * * This is the template that displays all pages by default. * Please note that this is the WordPress construct of pages * and that other 'pages' on your WordPress site will use a * different template. * * @package flatsome */ get_header(); ?>

    < ?php if( has_excerpt() ) { ?>

    < ?php } ?>

    < ?php while ( have_posts() ) : the_post(); ?>

    < ?php get_template_part( 'content', 'page' ); ?>

    < ?php // If comments are open or we have at least one comment, load up the comment template if ( comments_open() || '0' != get_comments_number() ) comments_template(); ?>

    < ?php endwhile; // end of the loop. ?>

    < ?php get_footer(); ?>

    #35885

    Nayem
    Moderator
    Post count: 6480

    Hello Thorsten,

    If you can wait more 2 or 3 days then you can get our new fixed version which will be released within next week. In our new update we have fixed store page broken problem. Please keep patience.

    Thank you πŸ™‚

    #35948

    Thorsten
    Member
    Post count: 17

    Hello Nayem,

    that sounds great!

    I will wait for the update then πŸ˜‰

    Best regards, Thorsten

    #36004

    Nayem
    Moderator
    Post count: 6480

    Hello Thorsten,

    Thank you very much for having patience.

    #39050

    Thorsten
    Member
    Post count: 17

    Hello guys,
    you said that the new version of the plugin would fix this problem with the broken store page, but now is the second update already and still the store page is broken?! Could you please fix this issue on my site, because I finally want to start the beta test next week?

    Best regards, Thorsten

    #39104

    Nayem
    Moderator
    Post count: 6480

    Hello Thorsten,

    Please provide a screenshot of your store page here. Did you try the Dokan settings option where was a option to disable sidebar from your theme. You can check by disabling sidebar from your theme.

    Thank you πŸ™‚

    #39301

    Thorsten
    Member
    Post count: 17
    This reply has been marked as private.
    #39328

    Nayem
    Moderator
    Post count: 6480

    Hello Thorsten,

    Store location and the contact seller form is coming from the store page template and it will appear there by default.

    Thank you πŸ™‚

    #39341

    Thorsten
    Member
    Post count: 17

    Hello Nayem,
    O.K. I also want to display this, but it is still breaking my theme as you can see in the screenshot… any way to solve this?

    Best regards, Thorsten

    #39438

    Nayem
    Moderator
    Post count: 6480

    Hello Thorsten,

    Please provide your login and ftp details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you πŸ™‚

    #39548

    Thorsten
    Member
    Post count: 17

    Hello Nayem,

    as I am currently updating our legal termsheets, I noticed something… In the European Union it is a legal requirement that each seller needs to include his legal terms, imprint and return policy with each product that he sells in a marketplace. As you have this nice dashboard, could you please add a PDF upload and a text field for the imprint in your next update? Or 3 text fields for all. It must then show up in each sellers store and products by default.

    In the meantime, I will ask my tax accountant, if something else is legally required.

    Please note that it would not be possible to legally use Dokan in the EU if these requirements are not met. I know.. EU politics su##s! I did not make these rules πŸ™‚

    Best regards, Thorsten

    #39576

    Nayem
    Moderator
    Post count: 6480

    Hello Thorsten,

    I will notify to our developer team about this. But if you want then you can add some extra filed in seller settings page then they will show in the store page. You can customize it if it is urgent for you. You can read this doc to add extra filed- http://docs.wedevs.com/how-to-create-extra-field-in-store-setting-page/.

    Thank you πŸ™‚

Viewing 15 posts - 1 through 15 (of 20 total)

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