This topic contains 10 reply and 4 voices, and was last updated by linbin 4 years, 2 months ago
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September 10, 2015 at 10:38 am 71220
linbin Hi there, I have unchecked the "Seller can edit product reviews" option at Dokan - settings - selling options. I was hoping that sellers will not able to change or hide any fair reviews, but the sellers are still able to change the statues of a review in their dashboard. Can you please double check with this? Thanks
September 10, 2015 at 11:25 am 71228
Yeasin Arafat Yeasin Arafat

Hello Linbin,

Welcome to our weDevs support forum. You have unchecked the “Seller can edit product reviews” option at Dokan settings it means seller cant edit reviews right? its OK and I have checked it as you can see screenshot just go to the link, unchecked> http://prntscr.com/8emunh
checked> http://prntscr.com/8emu23

Thank you 🙂

September 10, 2015 at 11:32 am 71230
linbin linbin

Hi man,

Thanks for your quick reply. I see. I though if I unchecked it, seller will not able to do any action on the reviews such as “unapproved” “spam” and “trash”. Is it possible to hide these options from sellers as well? So they will not able to delete a really review about their product or service if their product or service are not good enough.

Hope that make sense.

Thanks a lot. 🙂

September 10, 2015 at 11:57 am 71235
kenneth kenneth

Totally agree with linbin regarding this issue, the seller shouldn’t have the ability to delete the reviews. Also, I notice the links “unapproved” “spam” and “trash” when mouse over are not clickable. However, the seller still can use the dropdown menu below the reviews to send the review to trash. Please fix.

September 10, 2015 at 12:21 pm 71238
Yeasin Arafat Yeasin Arafat

Hi Linbin,

Welcome again to our weDevs support forum. I can understand your situation. If you want to hide action on the reviews such as “unapproved” “spam” and “trash” just you have to edit plugin, just go to weDevs-Dokan-Plugin>includes>pro>templates>review>listing-table-tr.php now select from line number 30 to 66 and command out it finally save it and you have done. You can see a screenshot about this edit just click this link> http://prntscr.com/8en2uw

Thank you so much 🙂

September 10, 2015 at 12:35 pm 71243
linbin linbin

Hi man,

Thanks a lot for the instruction. That is great! I will great it a try. I am thinking may be I should do this through my child theme in case of plugin update?

Cheers

Linbin

September 10, 2015 at 12:38 pm 71244
Nayem Nayem

Hello Linbin,

Yes, you can override this template file via child theme. Create a folder on this order in your child theme- dokan/includes/pro/templates/review and paste the listing-table-tr.php file into this review folder. Then you can override it.

@kenneth, We have added the feature only for the review edit. There is huge different in edit and permission. If you want that you don’t want your seller to not get that approve, trash permission then you can override the template file.

Thanks.

September 10, 2015 at 1:08 pm 71249
linbin linbin

Great, thanks a lot for the tips. 🙂

September 10, 2015 at 1:46 pm 71257
linbin linbin

One more thing, I have just realize that the dashboard page does not really show the review total. Please check my screenshot below, I have uploaded too test review but the number did not show:
Image and video hosting by TinyPic
Image and video hosting by TinyPic

Thanks

September 10, 2015 at 2:40 pm 71264
Nayem Nayem

Hello,

This fix will be available in our next release. Please keep patinece.

Thanks.

September 10, 2015 at 2:42 pm 71265
linbin linbin

Sure thing. Good on you.

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