Home Forums Theme Support Dokan Disable "Seller can edit product reviews" does not work

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This topic contains 10 replies, has 4 voices, and was last updated by  linbin 3 years, 10 months ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #71220

    linbin
    Member
    Post count: 64

    Hi there,

    I have unchecked the “Seller can edit product reviews” option at Dokan – settings – selling options. I was hoping that sellers will not able to change or hide any fair reviews, but the sellers are still able to change the statues of a review in their dashboard. Can you please double check with this?

    Thanks

    #71228

    Yeasin Arafat
    Moderator
    Post count: 96

    Hello Linbin,

    Welcome to our weDevs support forum. You have unchecked the “Seller can edit product reviews” option at Dokan settings it means seller cant edit reviews right? its OK and I have checked it as you can see screenshot just go to the link, unchecked> http://prntscr.com/8emunh
    checked> http://prntscr.com/8emu23

    Thank you 🙂

    #71230

    linbin
    Member
    Post count: 64

    Hi man,

    Thanks for your quick reply. I see. I though if I unchecked it, seller will not able to do any action on the reviews such as “unapproved” “spam” and “trash”. Is it possible to hide these options from sellers as well? So they will not able to delete a really review about their product or service if their product or service are not good enough.

    Hope that make sense.

    Thanks a lot. 🙂

    #71235

    kenneth
    Member
    Post count: 170

    Totally agree with linbin regarding this issue, the seller shouldn't have the ability to delete the reviews. Also, I notice the links “unapproved” “spam” and “trash” when mouse over are not clickable. However, the seller still can use the dropdown menu below the reviews to send the review to trash. Please fix.

    #71238

    Yeasin Arafat
    Moderator
    Post count: 96

    Hi Linbin,

    Welcome again to our weDevs support forum. I can understand your situation. If you want to hide action on the reviews such as “unapproved” “spam” and “trash” just you have to edit plugin, just go to weDevs-Dokan-Plugin>includes>pro>templates>review>listing-table-tr.php now select from line number 30 to 66 and command out it finally save it and you have done. You can see a screenshot about this edit just click this link> http://prntscr.com/8en2uw

    Thank you so much 🙂

    #71243

    linbin
    Member
    Post count: 64

    Hi man,

    Thanks a lot for the instruction. That is great! I will great it a try. I am thinking may be I should do this through my child theme in case of plugin update?

    Cheers

    Linbin

    #71244

    Nayem
    Moderator
    Post count: 6480

    Hello Linbin,

    Yes, you can override this template file via child theme. Create a folder on this order in your child theme- dokan/includes/pro/templates/review and paste the listing-table-tr.php file into this review folder. Then you can override it.

    @kenneth, We have added the feature only for the review edit. There is huge different in edit and permission. If you want that you don't want your seller to not get that approve, trash permission then you can override the template file.

    Thanks.

    #71249

    linbin
    Member
    Post count: 64

    Great, thanks a lot for the tips. 🙂

    #71257

    linbin
    Member
    Post count: 64

    One more thing, I have just realize that the dashboard page does not really show the review total. Please check my screenshot below, I have uploaded too test review but the number did not show:
    Image and video hosting by TinyPic
    Image and video hosting by TinyPic

    Thanks

    #71264

    Nayem
    Moderator
    Post count: 6480

    Hello,

    This fix will be available in our next release. Please keep patinece.

    Thanks.

    #71265

    linbin
    Member
    Post count: 64

    Sure thing. Good on you.

Viewing 11 posts - 1 through 11 (of 11 total)

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