Home Forums Theme Support Dokan Dokan Product Image upload not working

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This topic contains 8 replies, has 2 voices, and was last updated by  DM 4 years, 2 months ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #39323

    DM
    Member
    Post count: 30

    Good morning everyone,

    Our sellers are not able to upload images of their products. We are using the latest and greatest version of dokan and we also have the eshopper theme enabled. Please help!

    #39325

    Nayem
    Moderator
    Post count: 6480

    Hello DM,

    Can you please provide your site URL here?. I will check by registering as a seller. Let me check what the scenario there.

    Thank you ๐Ÿ™‚

    #39331

    DM
    Member
    Post count: 30

    Yes,

    It is currencydigital.com Also, it says on my woocomerce system status “dokan-eshopper/woocommerce/single-product/product-thumbnails.php version 2.0.3 is out of date. The core version is 2.3.0, ”

    #39421

    DM
    Member
    Post count: 30

    I changed the theme from eshoper to latest dokan default theme. Its not the the theme. Everything in my back end is updated. I still get the “An error occurred in the upload. Please try again later.”

    #39469

    Nayem
    Moderator
    Post count: 6480

    Hello DM,

    Please make sure that you have the right file permission in your server. Please check and let me know.

    Thank you ๐Ÿ™‚

    #39569

    DM
    Member
    Post count: 30

    How do I check for the right file permissions? Can I give you the FTP details so you can log in and fix it?

    #39928

    DM
    Member
    Post count: 30

    Hello?

    I re installed dokan and tried uploading again. But its not working. I am not sure how to check sever permission. Please help me as soon as possible!

    #39952

    Nayem
    Moderator
    Post count: 6480

    Hello DM,

    Please contact with your hosting provider about this. Your server file permission should be as – 644. Please also make sure that you are using the latest version of PHP in your server.

    Thank you ๐Ÿ™‚

    #40206

    DM
    Member
    Post count: 30

    Yes, did that. Everything works now! Thanks! It is now resolved!

Viewing 9 posts - 1 through 9 (of 9 total)

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