Home Forums Theme Support Dokan Dokan shipping calculation incorrect

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This topic contains 2 replies, has 2 voices, and was last updated by  NDR INVESTMENTS 3 years, 10 months ago.

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  • #55337

    NDR INVESTMENTS
    Member
    Post count: 43

    Hello

    The shipping calculation on the final checkout page is incorrect. For a product, test 3, on this page: https://www.keepcalmandbuybritish.com/product/test3/

    If you look at the shipping for this item on the page above provided, you'll see that UK shipping is £5.00 and international shipping is £15.00, additional shipping per product is £2.00. These details are the same as in the backend, that have been entered by that seller.

    However, when I add this product to cart, shipping on the checkout page shows up as £6.00, regardless of whether I'm based in UK, or another country. Can you advise what to do? Thanks for your help.

    #55384

    Nayem
    Moderator
    Post count: 6480

    Hello,

    I think you are missing something. It is showing correctly.

    The rate is calulated as –

    product price – $1
    UK shipping – $5
    ——————–
    Total- $6

    Now when you will increase the quantity of the product then it will add $2 for per additional cost. Please check correctly.

    Thanks.

    #55671

    NDR INVESTMENTS
    Member
    Post count: 43

    Hi Nayem

    It was to do with VAT, not product cost. But thanks for looking into this 🙂 I've sorted it out.

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