Dokan shipping calculation incorrect

This topic contains 2 reply and 2 voices, and was last updated by NDR INVESTMENTS 8 years, 9 months ago
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July 12, 2015 at 11:02 pm 55337
NDR INVESTMENTS Hello The shipping calculation on the final checkout page is incorrect. For a product, test 3, on this page: https://www.keepcalmandbuybritish.com/product/test3/ If you look at the shipping for this item on the page above provided, you'll see that UK shipping is £5.00 and international shipping is £15.00, additional shipping per product is £2.00. These details are the same as in the backend, that have been entered by that seller. However, when I add this product to cart, shipping on the checkout page shows up as £6.00, regardless of whether I'm based in UK, or another country. Can you advise what to do? Thanks for your help.
July 13, 2015 at 11:36 am 55384
Nayem Nayem

Hello,

I think you are missing something. It is showing correctly.

The rate is calulated as –

product price – $1
UK shipping – $5
——————–
Total- $6

Now when you will increase the quantity of the product then it will add $2 for per additional cost. Please check correctly.

Thanks.

July 14, 2015 at 3:09 pm 55671
NDR INVESTMENTS NDR INVESTMENTS

Hi Nayem

It was to do with VAT, not product cost. But thanks for looking into this 🙂 I’ve sorted it out.

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