Home Forums Theme Support Dokan dokan shipping not working

This topic is: resolved

This topic contains 7 replies, has 2 voices, and was last updated by  NDR INVESTMENTS 3 years, 10 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #54848

    NDR INVESTMENTS
    Member
    Post count: 43

    Hello there

    I've created new products from sellers. When I try to check out as a customer, I cannot see shipping costs despite entering my address details. The shipping costs are not being calculated, so I cannot check out.

    In the backend, as the seller, I have enabled shipping for those products, I have also created the locations that I ship to and the cost. I've set the cost to the UK as £0.00. Is this why it's not working? (it should work, because I would think this is free shipping)

    Please can you advise what else I need to do to enable this shipping? In the woocommerce settings, I've only enabled dokan shipping and disabled all other shipping methods.

    #54911

    NDR INVESTMENTS
    Member
    Post count: 43

    Hi, please could you get back to me asap on this please? Need to take this site live asap. Thanks for your help.

    #54941

    Nayem
    Moderator
    Post count: 6480

    Please make sure that you have enabled your shipping method from WooCommerce->Settings->Shipping.

    Thanks.

    #54974

    NDR INVESTMENTS
    Member
    Post count: 43

    I have enabled “dokan shipping” from those settings. It's not working. If I enable other methods, then they would only apply to the admin, right?

    #54978

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you 🙂

    #54981

    NDR INVESTMENTS
    Member
    Post count: 43
    This reply has been marked as private.
    #55197

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Shipping is working fine. When I set UK it was showing free shipping because you have putted shipping rate- 0.

    Please check the screenshot-

    #55216

    NDR INVESTMENTS
    Member
    Post count: 43

    Thanks, it's working now.

Viewing 8 posts - 1 through 8 (of 8 total)

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