Dokan Shipping Tax Calculation incorrect

Hello Robert,

Please allow me some time to reproduce this issue. Hope I will come back to you with a right solution.

Thanks

Hello Robert,

Please provide me a screenshot here to make me clear about how did you configured the tax class in the backend.

Thanks

Tax Class TC1:
Country Code: US
Rate %: 10.0000
Tax Name: VAT
Priority: 1
Shipping: True

Tax Class TC2:
Country Code: US
Rate %: 0.0000
Tax Name: VAT
Priority: 1
Shipping: True

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

Please test it in your test system and you will see, that this is a bug, which will affect all of us.
You can reproduce it very easily, following the stets I wrote you.
Thx, Robert

Hello Robert,

I have reproduce this issue but did not get any inconsistency.

I need to see the settings of your site.

Thanks

Hi Towhid,
you would not see anything on my page, because you are not in my country and the tax calculation calculates based on the customers country.

What you should do in your test environment in my opinion is to set up two products (in fact from two different sellers) and each of these products need to have a different tax classes with a different tax for Bangladesh (f.e. 10% and 0%). Then you will see the bug.

Please discuss this bug, not sure if it is just a dokan bug, or, which would be the worst case, that Woocommerce is not ready yet to be a basis for a multi vendor market place…

Please let me know as soon as possible.
Thx, Robert

Hello Robert,

First, I have create two prducts.
Product A seller = admin and Product B = Mirza Imran

Tax Class TC1:
I have created two Tax class. Tax Class TC1 assigned for Product A.

Tax Class TC2:
Tax Class TC1 assigned for Product B.

Cart Page
I have added to Product A and Product B to cart page as a guest coustomer.

Checkout page:
Now, I can see the two product in the checkout page. Tax Class TC1 applied to Product A.

Please let me know that if I did any mistake?

Thanks

Hi Towhid,

First you need to assign tax class TC2 to product B. (But I assume you did this and just have typo in this message).
But second:
The error is not that the tax is calculated wrong for the product. It is calculated wrong for the shipping.
Please see the Regular Shipping in the cart page, it is calculated for both products with tax class TC2, which is 0%.
Thx, Robert

Hello Robert,

After selecting regular shipping, I am getting the total amount “£48,68 (Includes £1,00 VAT, £0,68 BD TAX)”. Please check this screenshot and let me know if anything wrong in here.

Thanks

You need to change your Woocommere Tax settings to:
– Prices Entered With Tax: YES
– Display Prices in the Shop: Including Tax
– Display Prices During Cart and Checkout: Including tax

If you need to change the first one, then you have to save the products again.
Then see the result.
If you do not see the bug, please send me the screenshot, but please inclusive the shipping price to your country of each seller store.
Thx, Robert

Hello Robert,

According to your comments, I am already set the tax settings. Please check this screenshot.

Please let me know I did anything wrong here.

Thanks

Hello Towhid,

please set “Shipping Tax Class” to “Shipping tax based on cart items” and then check again.

Thx, Robert

Hello Robert,

Sorry for my late reply. I was in huge pressure so I was not replied to your post in time.

Please allow me some time to reproduce this within tomorrow.

Thanks

Hello Robert,

After configuring the Tax setting according to your direction I am still getting the same result. Can you please let me know did I make any mistake?

Please check following screenshot:

This is Woocommerce Tax Settings Page.

This is checkout page:

Thanks