This topic contains 26 reply and 3 voices, and was last updated by Robert 4 years ago
Viewing 15 Posts - 1 through 15 (of 26 total)
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September 3, 2015 at 3:35 pm 70296
Robert Hi there, I think there is a problem with the Dokan Shipping Tax calculation: Initial Situation: - The customer has two products (A and B) in his cart, which are from 2 different sellers from 2 different countries. - Product A has a tax class (TC1) assigned, which assigns 10% tax for the country of this customers - Product B has a tax class (TC2) assigned, which assigns 0% tax for the country of this customers Problem: - The Shipping Tax in the customers cart is calculated with 0% tax for both products (A and B), which is incorrect. BUT: If the customer just has the Product A in his cart (and not Product B, too), then the shipping tax is calculated correctly with 10% for this product A. WOOCommerce Settings: - Prices entered inclusive of tax - Dokan Shipping is enabled and the tax status is taxable - No other shipping methods are enabled than Dokan shipping Any ideas about that? Thx, Robert
September 3, 2015 at 3:50 pm 70300
towhid towhid

Hello Robert,

Please allow me some time to reproduce this issue. Hope I will come back to you with a right solution.

Thanks

September 3, 2015 at 4:07 pm 70303
towhid towhid

Hello Robert,

Please provide me a screenshot here to make me clear about how did you configured the tax class in the backend.

Thanks

September 3, 2015 at 4:26 pm 70305
Robert Robert

Tax Class TC1:
Country Code: US
Rate %: 10.0000
Tax Name: VAT
Priority: 1
Shipping: True

Tax Class TC2:
Country Code: US
Rate %: 0.0000
Tax Name: VAT
Priority: 1
Shipping: True

September 7, 2015 at 10:18 am 70733
towhid towhid

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

September 7, 2015 at 1:55 pm 70764
Robert Robert

Please test it in your test system and you will see, that this is a bug, which will affect all of us.
You can reproduce it very easily, following the stets I wrote you.
Thx, Robert

September 9, 2015 at 2:45 pm 71099
towhid towhid

Hello Robert,

I have reproduce this issue but did not get any inconsistency.

I need to see the settings of your site.

Thanks

September 10, 2015 at 6:11 pm 71323
Robert Robert

Hi Towhid,
you would not see anything on my page, because you are not in my country and the tax calculation calculates based on the customers country.

What you should do in your test environment in my opinion is to set up two products (in fact from two different sellers) and each of these products need to have a different tax classes with a different tax for Bangladesh (f.e. 10% and 0%). Then you will see the bug.

Please discuss this bug, not sure if it is just a dokan bug, or, which would be the worst case, that Woocommerce is not ready yet to be a basis for a multi vendor market place…

Please let me know as soon as possible.
Thx, Robert

September 12, 2015 at 3:36 pm 71517
towhid towhid

Hello Robert,

First, I have create two prducts.
Product A seller = admin and Product B = Mirza Imran
Product

Tax Class TC1:
I have created two Tax class. Tax Class TC1 assigned for Product A.
TC1

Tax Class TC2:
Tax Class TC1 assigned for Product B.
TC2

Cart Page
I have added to Product A and Product B to cart page as a guest coustomer.
Cart-page

Checkout page:
Now, I can see the two product in the checkout page. Tax Class TC1 applied to Product A.
checkout page

Please let me know that if I did any mistake?

Thanks

September 12, 2015 at 3:50 pm 71520
Robert Robert

Hi Towhid,

First you need to assign tax class TC2 to product B. (But I assume you did this and just have typo in this message).
But second:
The error is not that the tax is calculated wrong for the product. It is calculated wrong for the shipping.
Please see the Regular Shipping in the cart page, it is calculated for both products with tax class TC2, which is 0%.
Thx, Robert

September 12, 2015 at 5:19 pm 71529
towhid towhid

Hello Robert,

After selecting regular shipping, I am getting the total amount “£48,68 (Includes £1,00 VAT, £0,68 BD TAX)”. Please check this screenshot and let me know if anything wrong in here.

Shipping class

Thanks

September 12, 2015 at 6:00 pm 71534
Robert Robert

You need to change your Woocommere Tax settings to:
– Prices Entered With Tax: YES
– Display Prices in the Shop: Including Tax
– Display Prices During Cart and Checkout: Including tax

If you need to change the first one, then you have to save the products again.
Then see the result.
If you do not see the bug, please send me the screenshot, but please inclusive the shipping price to your country of each seller store.
Thx, Robert

September 12, 2015 at 6:09 pm 71536
towhid towhid

Hello Robert,

According to your comments, I am already set the tax settings. Please check this screenshot.

Woocommerce Tax Settings

Please let me know I did anything wrong here.

Thanks

September 12, 2015 at 6:28 pm 71539
Robert Robert

Hello Towhid,

please set “Shipping Tax Class” to “Shipping tax based on cart items” and then check again.

Thx, Robert

September 15, 2015 at 6:02 pm 71913
towhid towhid

Hello Robert,

Sorry for my late reply. I was in huge pressure so I was not replied to your post in time.

Please allow me some time to reproduce this within tomorrow.

Thanks

September 16, 2015 at 3:31 pm 72029
towhid towhid

Hello Robert,

After configuring the Tax setting according to your direction I am still getting the same result. Can you please let me know did I make any mistake?

Please check following screenshot:

This is Woocommerce Tax Settings Page.
Woocommerce_settings

This is checkout page:
vat_shipping_checkout

Thanks

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