Dokan Store Support Not Working
Paul
9 years, 10 months ago| Author | Posts |
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September 12, 2015 at 11:58 pm 71565 | |
| Paul | I was testing store support and as a buyer, contacted support from a vendor. The support ticket came to my seller dashboard. I clicked on ticked to reply, but wasn't able to enter text? Regards Paul |
September 13, 2015 at 11:26 am 71594 | |
Nayem
| Hello Paul, Please make sure that you are using the latest version of Dokan store support add-on which is v1.3.1. |
September 14, 2015 at 7:16 am 71683 | |
Paul
| I am using the latest version 1.3.1 Paul |
September 14, 2015 at 10:10 am 71690 | |
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Nayem
| Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong. Thank you 🙂 |
September 15, 2015 at 11:00 pm 71951 | |
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Paul
| Hello Nayem admin-Dokan Password VhH8xpV&dHe7mi3Hiuxqxhr5 Regards Paul |
September 15, 2015 at 11:42 pm 71954 | |
Carlos
| We are experiencing a similar issue on one of our sites but have been unable to duplicate on a Dev server. If this gets resolved, it would be nice to know the solution so others who may be affected can implement the fix. |
September 15, 2015 at 11:58 pm 71956 | |
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Paul
| I have changed the password as I forgot this is a public forum. I sent the password on the private form. |
September 16, 2015 at 11:28 am 71992 | |
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Nayem
| Hello Paul, I have received your details. Please allow us some time to check your site.
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September 18, 2015 at 8:07 pm 72389 | |
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Paul
| Hello Nayem I haven’t heard back from you. Have you determined why store support isn’t working correctly and any possible solutions? Regards Paul |
September 19, 2015 at 12:02 pm 72420 | |
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Nayem
| Hello Paul, I have fixed it already but forgot to inform you the update. Please check your site. Thanks. |
September 19, 2015 at 5:39 pm 72476 | |
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Paul
| Thank you so much. Regards Paul |
