Dokan Store Vacation Settings Not Saving

This topic contains 8 reply and 2 voices, and was last updated by Nayem 8 years, 7 months ago
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September 14, 2015 at 1:15 pm 71711
Nayem Hello, We have installed and activated the Dokan Store Vacation Plugin. The Vacation settings do appear on the Seller Dashboard, however the Vacation settings do not save. When you Enable a Vacation and Saving settings, you do see an confirmation message that the settings save, but the settings do not show if you refresh the page. We have tested this with all plugins disabled, except Dokan plugins and Woocoomerce, using a the Twenty Fifteen default theme. How can this be fixed? We will provide login information via the form. Thanks.
September 14, 2015 at 4:12 pm 71733
Nayem Nayem

Hello Carlos,

I have received your site details. Please allow me some time to check.

September 14, 2015 at 5:15 pm 71745
Nayem Nayem

I have checked your site, but seller settings were updated correctly and after refreshing the page it saves all data.

Please provide screenshot here and also provide your admin details. I am not able to access your admin panel.

Thanks.

September 14, 2015 at 10:20 pm 71798
Carlos Carlos

Hi Nayem,

See the below screenshots. After saving, it does show the confirmation message, but if you reload the page, the vacation settings have disappeared.

Entering vacation data….

Confirmation of save….

Reload the settings page – Vacation fields did not save…

We have updated permissions to admin access.

Thanks.

September 15, 2015 at 10:35 am 71821
Nayem Nayem

Please check your site now. I have fixed the issue.

Thanks.

September 15, 2015 at 11:15 am 71828
Carlos Carlos

Hello,

We have tested it with a Seller and the Vacation settings are still not saving.

Thanks.

September 15, 2015 at 11:20 am 71829
Nayem Nayem

Please provide your FTP details.

September 15, 2015 at 11:39 am 71834
Carlos Carlos

FTP information has been submitted via the form.

Thanks.

September 15, 2015 at 4:13 pm 71889
Nayem Nayem

Now you can check your site. Please let me know the update.

Viewing 8 Posts - 1 through 8 (of 8 total)