Home Forums Theme Support Dokan Dokan Store Vacation Settings Not Saving

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This topic contains 8 replies, has 2 voices, and was last updated by  Nayem 3 years, 7 months ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #71711

    Carlos
    Participant
    Post count: 66

    Hello,

    We have installed and activated the Dokan Store Vacation Plugin. The Vacation settings do appear on the Seller Dashboard, however the Vacation settings do not save.

    When you Enable a Vacation and Saving settings, you do see an confirmation message that the settings save, but the settings do not show if you refresh the page.

    We have tested this with all plugins disabled, except Dokan plugins and Woocoomerce, using a the Twenty Fifteen default theme.

    How can this be fixed? We will provide login information via the form.

    Thanks.

    #71733

    Nayem
    Moderator
    Post count: 6480

    Hello Carlos,

    I have received your site details. Please allow me some time to check.

    #71745

    Nayem
    Moderator
    Post count: 6480

    I have checked your site, but seller settings were updated correctly and after refreshing the page it saves all data.

    Please provide screenshot here and also provide your admin details. I am not able to access your admin panel.

    Thanks.

    #71798

    Carlos
    Participant
    Post count: 66

    Hi Nayem,

    See the below screenshots. After saving, it does show the confirmation message, but if you reload the page, the vacation settings have disappeared.

    Entering vacation data….

    Confirmation of save….

    Reload the settings page – Vacation fields did not save…

    We have updated permissions to admin access.

    Thanks.

    #71821

    Nayem
    Moderator
    Post count: 6480

    Please check your site now. I have fixed the issue.

    Thanks.

    #71828

    Carlos
    Participant
    Post count: 66

    Hello,

    We have tested it with a Seller and the Vacation settings are still not saving.

    Thanks.

    #71829

    Nayem
    Moderator
    Post count: 6480

    Please provide your FTP details.

    #71834

    Carlos
    Participant
    Post count: 66

    FTP information has been submitted via the form.

    Thanks.

    #71889

    Nayem
    Moderator
    Post count: 6480

    Now you can check your site. Please let me know the update.

Viewing 9 posts - 1 through 9 (of 9 total)

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