Home Forums Theme Support Dokan Dokan Subscription Not Working

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This topic contains 12 replies, has 3 voices, and was last updated by  Nayem 4 years ago.

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #42091

    Henderson
    Member
    Post count: 17

    I purchased a subscription pack on my site with unlimited listings using a coupon for 100% off. When I log in to the account where I purchased the subscription pack, I am still getting the message Sorry! You can not add any product. Please update your package. Please help!

    #42107

    towhid
    Participant
    Post count: 4505

    Hello Henderson,

    Please make sure you have been getting any confirmation message from paypal? If not please diagnosis why the payment is not made with paypal.

    Thank you ๐Ÿ™‚

    #42127

    Henderson
    Member
    Post count: 17

    That is not the problem. I did not use paypal for this transaction. As I mentioned above, I used a 100% off coupon. I received an email indicating the transaction cleared. Please help.

    #42128

    towhid
    Participant
    Post count: 4505

    Hello Henderson,

    Can you please try 90% off coupon and see the result.

    Thank you ๐Ÿ™‚

    #42133

    Henderson
    Member
    Post count: 17

    I am trying that now and am not being given the option to log in to Paypal to pay and an error that says Invalid User ID.

    #42134

    towhid
    Participant
    Post count: 4505

    In previous post you said you did not use paypal for transaction. Are you using paypal for 90% off coupon now?

    #42135

    Henderson
    Member
    Post count: 17

    I did not because I used a 100% coupon and did not need to. This time I needed to pay and was not given the option to with Paypal.

    #42170

    Henderson
    Member
    Post count: 17

    UPDATE – I was able to get the Paypal portion to work and completed a sale for $0.01 on my site. I still have a message on my site indicating I can't add product because I need to update my package. Can you please help me get this resolved? I am very disappointed that this is not working.

    #42214

    Nayem
    Moderator
    Post count: 6480

    Hello Henderson,

    Please make sure that you have received IPN confirmation from PayPal. After getting this confirmation you will able to upload product.

    Thanks.

    #42238

    Henderson
    Member
    Post count: 17

    I have no idea what that means. I have purchased 2 separate subscription packs, received email confirmation from Paypal that the transaction cleared as both the seller and buyer and still cannot add product.

    #42241

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #42248

    Henderson
    Member
    Post count: 17

    Thank you. I am not sure why this detail was not included in the setup for Adaptive Payments.

    #42249

    Nayem
    Moderator
    Post count: 6480

    After configure this setting then please check and let me know.

Viewing 13 posts - 1 through 13 (of 13 total)

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