This topic contains 18 reply and 3 voices, and was last updated by Simon 4 years, 1 month ago
Viewing 15 Posts - 1 through 15 (of 18 total)
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July 29, 2015 at 7:41 pm 64283
Simon My numbers are way off on your plugin, it is giving credit to orders twice, counting multiple orders from different vendors twice. This is unacceptable! I paid for this, am using it for my business, and am getting requests for payments that don't exist. I need a fix and explanation ASAP.
July 29, 2015 at 7:57 pm 64285
Craig Craig

Your sub orders are also counting as orders. This throws off all quantities and income. How can this be?

July 29, 2015 at 9:50 pm 64298
Craig Craig

One main issue that I am running into is that orders are being calculated like this:

One order from two vendors totals $50.30

Vendor 1 item is: $35.00
Vendor 2 items is: $15.00
Procession fee is: $.30

Dokan is calculating this as 3 separate orders which messes up group deals for purchases. Also, in the money totals, it is calculating it as: $50.30 + $35.00 + $15.00 = $100.30

This has to be fixed ASAP as many businesses who are using your plugin are losing money. It is not 3 items sold, and it is not a $100.30 order.

July 30, 2015 at 3:23 pm 64368
towhid towhid

Hello Craig,

Can I get a screenshot about three listed order.

Thanks

July 30, 2015 at 6:22 pm 64434
Craig Craig This reply has been marked as private.
July 31, 2015 at 10:25 pm 64622
Craig Craig

Can I get an update on this?

August 1, 2015 at 1:03 am 64625
Craig Craig This reply has been marked as private.
August 3, 2015 at 9:13 pm 65077
Craig Craig

Any news on a fix for this flaw in the plugin?

August 5, 2015 at 4:36 pm 65437
towhid towhid

Hello Craig,

Is this happening for any particular seller or for every seller?

Right now, You can just sync all the order for rebuild. To sync order table please navigate to Dokan->Tools->Re-build. Please check this screenshot and let me know the result.

Order Sync

August 5, 2015 at 6:39 pm 65478
Craig Craig

This is happening for every seller. Will try your suggestion.

August 5, 2015 at 6:52 pm 65498
Craig Craig

I did the rebuild and the issue is still not fixed. It appears the math is better for payouts, but both vendors have the same number of orders. Both are showing 46 which is our total for all orders, shouldn’t this be split in to their number of orders?

Thanks for your help.

August 6, 2015 at 7:18 pm 65774
towhid towhid

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

August 7, 2015 at 6:24 am 65820
Craig Craig This reply has been marked as private.
August 11, 2015 at 4:08 am 66413
Craig Craig

Can I get an update on this please?

August 11, 2015 at 4:37 pm 66517
towhid towhid

Hello Craig,

Developers are working on this issue. Please allow me some time. I will come back to you with a right solution.

Thanks

August 15, 2015 at 3:48 am 67070
Simon Simon

Craig, if it’s any help, I’m having this issue since May and still no resolution.

Viewing 15 Posts - 1 through 15 (of 18 total)