Home Forums Theme Support Dokan domain.com/store/storename Not Working

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This topic contains 5 replies, has 3 voices, and was last updated by  Nayem 4 years, 3 months ago.

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  • #39342

    grhawkins
    Member
    Post count: 45

    Not sure when, but it seems as though with the most recent update for the Dokan Plugin that my seller stores aren't accessible. For example, domain.com/store/storename can't be accessed anymore (it was working fine before). Now I see a 404 page.

    Any idea why my seller stores are going to 404's now?

    #39343

    grhawkins
    Member
    Post count: 45
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    #39344

    grhawkins
    Member
    Post count: 45

    I have also logged into the seller dashboard (as a Seller) and none of the side navigation links no longer work (see video below). I haven't changed or touched any settings recently other than a few settings in the WooCommerce > Checkout area.

    Video: http://screencast.com/t/GvNk0XyZC

    What's going on here? How can this be fixed?

    #39345

    Mohammed Jawad
    Member
    Post count: 69

    Hi grhawkins,

    I found a 404 error is usually associated with incorrect permalinks. Please try this, go to:

    Settings > Permalinks > Common Settings > Postname

    Settings > Permalinks > Product permalink base > Product

    And save changes. If these are already selected just try clicking save changes anyway to reset it and see if it makes a difference. Hope it works.

    Cheers

    #39357

    grhawkins
    Member
    Post count: 45

    Looks like that worked. Just in case anyone else is running into the same issue, my Permalinks were already set to “Product” so I just re-saved and the 404 issue went away.

    Thanks a bunch Mohammed!

    #39448

    Nayem
    Moderator
    Post count: 6480

    Hello Mohammed,

    I am very glad to know that your problem is solved. If you have anymore problem then please let me know. I am here to help you.

    Thank you ๐Ÿ™‚

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