This topic contains 7 reply and 2 voices, and was last updated by Nayem 4 years, 2 months ago
Viewing 7 Posts - 1 through 7 (of 7 total)
Author Posts
June 4, 2015 at 4:18 pm 46118
Nayem Today I made my first sale with Dokan. I am a seller on my own site and for testing I set up 99% earning on my account. However, when I log in on my seller account there are several problems (the sale is marked as complete). 1. It shows the sale and price but not the earnings on the controll page stats. I guess the earnings should be 99% of 799 then? 2. On the withdraw page the balance is empty and says "you do not have enough to withdraw..." When I log in to my main admin (site owner) and select "all sellers" the balance is 0. In the tab "Earning reports" everything seems ok. Am I doing something wrong?
June 4, 2015 at 4:36 pm 46122
dieter dieter

Just figured out that for some reason the threshold limit was set to 100 days. I set it to zero and it almost works now.

The only problem now is that current balance in the withdraw tab still is blank.

June 4, 2015 at 4:38 pm 46125
dieter dieter

(Note that it is possible to send the withdraw request even if the balance is blank)

June 4, 2015 at 5:54 pm 46144
Nayem Nayem

Hello,

Please navigate to Dokan->Settings->Selling option. In this tab you will get an option “Order Status for Withdraw”. Select the withdraw status.

Thanks.

June 4, 2015 at 8:29 pm 46159
dieter dieter

I know but it did not work. However I found the issue. I have translated the plugin and I forgot this %s at the end of “Current Balance: ”

June 4, 2015 at 11:05 pm 46164
Nayem Nayem

Hello,

Is everything working fine now after translating those string?. Please let me know.

Thanks.

June 5, 2015 at 4:16 am 46181
dieter dieter

Yes. I have done pretty much testing now and everything seems to work perfect. Great plugin!

June 5, 2015 at 9:18 pm 46224
Nayem Nayem

I am very glad to know that. Thank you for being with us.

Viewing 7 Posts - 1 through 7 (of 7 total)