Home Forums Theme Support Dokan Earnings not showing

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This topic contains 7 replies, has 2 voices, and was last updated by  Nayem 3 years, 11 months ago.

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  • #46118

    dieter
    Participant
    Post count: 5

    Today I made my first sale with Dokan. I am a seller on my own site and for testing I set up 99% earning on my account. However, when I log in on my seller account there are several problems (the sale is marked as complete).

    1. It shows the sale and price but not the earnings on the controll page stats. I guess the earnings should be 99% of 799 then?

    2. On the withdraw page the balance is empty and says “you do not have enough to withdraw…”

    When I log in to my main admin (site owner) and select “all sellers” the balance is 0.
    In the tab “Earning reports” everything seems ok.

    Am I doing something wrong?

    #46122

    dieter
    Participant
    Post count: 5

    Just figured out that for some reason the threshold limit was set to 100 days. I set it to zero and it almost works now.

    The only problem now is that current balance in the withdraw tab still is blank.

    #46125

    dieter
    Participant
    Post count: 5

    (Note that it is possible to send the withdraw request even if the balance is blank)

    #46144

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please navigate to Dokan->Settings->Selling option. In this tab you will get an option “Order Status for Withdraw”. Select the withdraw status.

    Thanks.

    #46159

    dieter
    Participant
    Post count: 5

    I know but it did not work. However I found the issue. I have translated the plugin and I forgot this %s at the end of “Current Balance: ”

    #46164

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Is everything working fine now after translating those string?. Please let me know.

    Thanks.

    #46181

    dieter
    Participant
    Post count: 5

    Yes. I have done pretty much testing now and everything seems to work perfect. Great plugin!

    #46224

    Nayem
    Moderator
    Post count: 6480

    I am very glad to know that. Thank you for being with us.

Viewing 8 posts - 1 through 8 (of 8 total)

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