This topic contains 9 reply and 3 voices, and was last updated by Nayem 4 years, 3 months ago
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July 2, 2015 at 8:29 pm 54091
Nayem If a customer buys from 2 stores , can i set the plugin to send 1 e-mail notification to the customer with 1 bill wich contains both stores products or 2 emails with the products from each store, but not 3 emails, one from each store and one with all products from each store. At the moment if a customer buys from 2 stores he gests 3 e-mails , two with products from each one and one with all the products . The other problem is that in Dokan Dashboard i can see the total sellers , but it doesn`t show me the number of pending or inactive sellers.How can i solve this issue ?
July 4, 2015 at 1:11 pm 54208
Nayem Nayem This reply has been marked as private.
July 6, 2015 at 4:06 pm 54447
Alin Alin

OK, but could you give me an answer about the other issue i`m having with sellers notification in dashboard?

“The other problem is that in Dokan Dashboard i can see the total sellers , but it doesn`t show me the number of pending or inactive sellers.How can i solve this issue ?”

It says ” No pending sellers and No active sellers “( although i have 6 active sellers out of 9 ).

July 7, 2015 at 11:02 am 54523
Nayem Nayem

Hello Alin,

Can you please provide a screenshot here? It will help me to find out the problem.

Thanks.

July 8, 2015 at 10:18 pm 54835
Alin Alin

I`ve solved the issue regarding “The Dokan Dashboard not showing the number of active and pending sellers”

line 1142 from functions.php

WHERE um.meta_key = ‘wp_capabilities’ AND um1.meta_key = ‘dokan_enable_selling’
//Is should be
WHERE um.meta_key = ‘{$wpdb->prefix}_capabilities’ AND um1.meta_key = ‘dokan_enable_selling’

Maybe you could Fix this in the next update of the plugin.

Have a nice day.

Dokan Dashboard issue
Dokan Dashboard issue solve

July 9, 2015 at 11:30 am 54879
Nayem Nayem

I am very glad to know that you have fixed this.

Thanks.

July 17, 2015 at 1:34 pm 56141
Raamat Raamat

Hi

I also have the same problem. My site has many sellers and when a customer buys products from multiple authors then it results in too many emails. Is there a solution that the customer will only get one email with all the products?

Thanks

July 17, 2015 at 11:09 pm 56205
Nayem Nayem This reply has been marked as private.
July 18, 2015 at 10:28 pm 56255
Raamat Raamat

Hi

I cannot see the reply as it is marked as private

Thanks,
Martin

July 19, 2015 at 2:59 pm 56285
Nayem Nayem

Those emails notification managed by WooCommerce. So, By default there is no option to get rid from that.

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