Home Forums Theme Support Dokan Email Notifications

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This topic contains 25 replies, has 4 voices, and was last updated by  Tracy 4 years, 3 months ago.

Viewing 15 posts - 1 through 15 (of 26 total)
  • Author
    Posts
  • #31200

    SEAN
    Participant
    Post count: 56

    When a purchase is made from 2 sellers or more. The details of the item is mission. If the item is a Variation, the buyer gets details, admin gets details and the seller does not get the details of the variation. Any ideas?

    When a purchase is made from 1 seller – all details are shown to everybody.

    Meaning the notification email is lacking details when multiple purchases are done from multiple vendors. HELP

    #31202

    SEAN
    Participant
    Post count: 56

    I did a test on a localhost environment. I was debating if it was the theme or another plugin causing the issue. But its the same results.

    I prepared 2 items. Both are from 2 separate vendors. Both see the item – but not the details of the color or size. The vendor only sees the color or size if the buyer buys from the same vendor per transaction. How can this match. Seems like something is missing from the plugin – per the email templates.

    #31240

    Nayem
    Moderator
    Post count: 6480

    Hello Sean,

    I tested your issue and i found the bug. I have already forwarded this to our developer team. Hope they will fix it in our next update.

    Thank you very much ๐Ÿ™‚

    #31318

    SEAN
    Participant
    Post count: 56

    Could you please send me the correct files so I can update my system. It would be much appreciated. Thank you

    #31365

    Nayem
    Moderator
    Post count: 6480

    Hello Sean,

    It is not fixed yet. Hope our developer team will fix it in our next update.

    Thank you ๐Ÿ™‚

    #31660

    SEAN
    Participant
    Post count: 56

    This is needed so bad – All orders that have variations are not showing the details.

    #31688

    Nayem
    Moderator
    Post count: 6480

    Hello Sean,

    I can understand you. But we have lots of requirement to implement. I have already forwarded this to our developer. Hope they will fixed this in our next update. Please keep patience.

    Thank you ๐Ÿ™‚

    #32177

    SEAN
    Participant
    Post count: 56
    This reply has been marked as private.
    #32186

    Nayem
    Moderator
    Post count: 6480

    Hello Sean,

    We are already working on shipping. Also i have notified to our developer team about the email notification issue. We will fix all of this in our next release. Please allow us some time.

    Thank you for having patience. ๐Ÿ™‚

    #33727

    SEAN
    Participant
    Post count: 56
    This reply has been marked as private.
    #33729

    Nayem
    Moderator
    Post count: 6480

    Hello Sean,

    We are still working with shipping. I can not confirm you about the releasing date of our next release but as soon as possible we will release our next update. Please keep patience.

    Thank you ๐Ÿ™‚

    #34365

    Nurul
    Member
    Post count: 105

    hello,

    any updates on this? I am also facing the same issue.

    Also, when a order is made, the seller does not get a email notification. Please could you confirm what I can do to fix this issue? The seller receives the product enquiry emails but not the transaction emails

    #34369

    Nayem
    Moderator
    Post count: 6480

    Hello Nurul,

    We are working on shipping. It will be fine from our next update.

    Did you check your spam list?. Sometimes e-mail goes to spam. Please check and let me know.

    Thank you ๐Ÿ™‚

    #34370

    Nurul
    Member
    Post count: 105

    hello. i have checked the spam list. i have raised it with my hosting
    provider as well. The orders are going through but seller is not getting
    any email at all, let alone email with multiple selller product details.

    #34372

    Nayem
    Moderator
    Post count: 6480

    Hello Nurul,

    I have checked in my side but here everything is working fine. If you want then you can check our demo site- demo.wedevs.com/dokan.

    Thank you ๐Ÿ™‚

Viewing 15 posts - 1 through 15 (of 26 total)

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