This topic contains 25 reply and 4 voices, and was last updated by Tracy 4 years, 6 months ago
Viewing 15 Posts - 1 through 15 (of 25 total)
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November 26, 2014 at 4:50 am 31200
Tracy When a purchase is made from 2 sellers or more. The details of the item is mission. If the item is a Variation, the buyer gets details, admin gets details and the seller does not get the details of the variation. Any ideas? When a purchase is made from 1 seller - all details are shown to everybody. Meaning the notification email is lacking details when multiple purchases are done from multiple vendors. HELP
November 26, 2014 at 5:11 am 31202
SEAN SEAN

I did a test on a localhost environment. I was debating if it was the theme or another plugin causing the issue. But its the same results.

I prepared 2 items. Both are from 2 separate vendors. Both see the item – but not the details of the color or size. The vendor only sees the color or size if the buyer buys from the same vendor per transaction. How can this match. Seems like something is missing from the plugin – per the email templates.

November 26, 2014 at 3:03 pm 31240
Nayem Nayem

Hello Sean,

I tested your issue and i found the bug. I have already forwarded this to our developer team. Hope they will fix it in our next update.

Thank you very much 🙂

November 28, 2014 at 4:47 am 31318
SEAN SEAN

Could you please send me the correct files so I can update my system. It would be much appreciated. Thank you

November 29, 2014 at 10:23 am 31365
Nayem Nayem

Hello Sean,

It is not fixed yet. Hope our developer team will fix it in our next update.

Thank you 🙂

December 3, 2014 at 2:27 am 31660
SEAN SEAN

This is needed so bad – All orders that have variations are not showing the details.

December 3, 2014 at 11:42 am 31688
Nayem Nayem

Hello Sean,

I can understand you. But we have lots of requirement to implement. I have already forwarded this to our developer. Hope they will fixed this in our next update. Please keep patience.

Thank you 🙂

December 12, 2014 at 1:48 am 32177
SEAN SEAN This reply has been marked as private.
December 12, 2014 at 10:49 am 32186
Nayem Nayem

Hello Sean,

We are already working on shipping. Also i have notified to our developer team about the email notification issue. We will fix all of this in our next release. Please allow us some time.

Thank you for having patience. 🙂

January 9, 2015 at 5:49 pm 33727
SEAN SEAN This reply has been marked as private.
January 9, 2015 at 5:54 pm 33729
Nayem Nayem

Hello Sean,

We are still working with shipping. I can not confirm you about the releasing date of our next release but as soon as possible we will release our next update. Please keep patience.

Thank you 🙂

January 17, 2015 at 6:41 pm 34365
Nurul Nurul

hello,

any updates on this? I am also facing the same issue.

Also, when a order is made, the seller does not get a email notification. Please could you confirm what I can do to fix this issue? The seller receives the product enquiry emails but not the transaction emails

January 17, 2015 at 7:16 pm 34369
Nayem Nayem

Hello Nurul,

We are working on shipping. It will be fine from our next update.

Did you check your spam list?. Sometimes e-mail goes to spam. Please check and let me know.

Thank you 🙂

January 17, 2015 at 7:20 pm 34370
Nurul Nurul

hello. i have checked the spam list. i have raised it with my hosting
provider as well. The orders are going through but seller is not getting
any email at all, let alone email with multiple selller product details.

January 17, 2015 at 7:23 pm 34372
Nayem Nayem

Hello Nurul,

I have checked in my side but here everything is working fine. If you want then you can check our demo site- demo.wedevs.com/dokan.

Thank you 🙂

January 17, 2015 at 7:24 pm 34373
Nurul Nurul

thanks nazmul. lets see what the hosting provider comes back with

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