This topic contains 8 reply and 3 voices, and was last updated by Sekander Badsha 4 years, 11 months ago
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October 22, 2014 at 11:17 pm 28896
Sekander Badsha Hello I'm getting this message when I log out from You are attempting to log out of DiaryPal Do you really want to log out? When I click on the 'log out' like on this message, nothing happens. Also, when I go to, I don't get a WP login form - in fact, nothing comes up at all. I've gone back to WPUF, the free version, for now, and it is working fine. Also, I noticed that pages are loading much more slowly when WPUF-Pro is activated. I'd appreciate any advice you can give. Thank you! Michael
October 23, 2014 at 1:14 pm 28931
towhid towhid

Hi Michael,

You can disable all your plugins except User Frontend and switch to a default theme of WordPress like- Twenty Twelve and let me know the results.

Thank You 🙂

October 23, 2014 at 8:05 pm 28968
Michael Michael

OK, thanks. I’ll try that in the near future when there are no other users.



October 26, 2014 at 5:58 pm 29086
Sekander Badsha Sekander Badsha

Hello Michael,

Sorry for the misunderstanding above with @towhid.

I guess you have missed the login page. Please make a login page with the shortcode [wpuf-login] and assign it in the User Frontend -> Settings -> Login/Register

If you want to use the page to login, then you do not need to select anything. But if you want your users to login with a custom page from frontend, then you should check the “Login/Registration override” box.

To solve the page loading issue, you can uncheck the box “Load Scripts” form General Settings and check if the loading issue resolves and let me know.

Thank you 🙂

October 27, 2014 at 4:54 pm 29155
Michael Michael

Hello Sekander

Thanks for this advice.

I’ve unchecked ‘Load Scripts’, and but there is not much difference. It is
still slow, especially when I load the page with the WPUF-Pro form on it ( With the free WPUF it is much better. The problem
of the loop also is still there with WPUF-Pro activated, but not with WPUF
free version.

Your colleague suggested that I deactivate all other plugins and see if it
helps. I guess that is to check if there is a conflict with another
I can try that. Or was that the ‘misunderstanding’ you mentioned?

About the login page, I and other admin and editors log in at the back end
usually. Authors log in from the front end, but I use a plugin called
‘Sidebar Login’ for this. Do I also need to create a login page using
WPUF-Pro, or is this just an option?

Thanks for your help so far. I’m looking forward to your reply.

Best regards,


October 28, 2014 at 2:32 am 29205
Michael Michael


I took the advice in the earlier mail and deactivated all plugins except
user frontend. The same problem happened and I’m now unable to log in from
either front end or back end. I’m locked out of my site and so are all the
other users. Please can you help me out of this!


October 30, 2014 at 1:13 pm 29426
Sekander Badsha Sekander Badsha

Hello Michael,

I am really sorry about the inconvenience.

Please try to login from That should work.

If it does not work, then login to your cPanel and move the folders inside wp-content/plugins/ to some other place. In that way, all the plugins will be deactivated and your problem might get solved.

You can use any plugin to login. But ours enable you to restrict access to the backend. You can control, who can go to the backend and who can not. To do this, please navigate to User Frontend -> Settings -> General Options -> Admin area access and select the appropriate roles according to your needs

There is a really long thread going about the loading issue

But we never found it to be slow.

If you feel difficulties with logging into your site, please provide your login details by using this form - I will have a look what is going wrong.

Thank you 🙂

November 18, 2014 at 1:52 pm 30681
Michael Michael

Hello! I’m sorry I missed this message from you somehow. But by the time your message was sent, I had managed to get back into my site by deleting User Frontend Pro via FTP. Now I’m just using your free version, and it is working fine. Yesterday, I tried use Pro again with a standard WordPress theme, and had the same problem with the endless loop at the backend. So it does not seem to be a problem of conflict with other plugins or with my theme.

I’m not sure what the next step is in finding the problem, but I will fill in the form to give you login credentials. However, PLEASE LET ME KNOW IF AND WHEN you plan to do anything on the site that may affect customer access and use, since it is supposed to be available constantly for posting. We could agree on a time and I can inform users that the site will be under maintenance at that time.

Meanwhile, I’m very happy with the free version since pages are loading much more quickly, and sadly, like other users on the thread you referred me to, I may not go back to using Pro. Of course, if login and speed issues are resolved, I will be very happy as Pro has features which are extremely useful to me. I also have another site I would like to purchase Pro for, but, again, only if the problems can be resolved.

Thanks for your efforts,

November 25, 2014 at 6:20 pm 31171
Sekander Badsha Sekander Badsha

Hello Michael,

I have replied to your mail, where you provided your login details. Please check.

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