This topic is: not resolved

This topic contains 8 replies, has 2 voices, and was last updated by  selenus 5 years, 6 months ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #9072

    selenus
    Participant
    Post count: 14

    We have a serious problem using this plugin (Pro version). Some users registered on our website can not view the pages whit de shortcode (forms)- 404 error appears. The error does not happen to all users but many. It's very strange. We thought it could be due to any browser but we found that it is not. Our site is Nuptialista.com, if you can look what the problem.

    #9074

    Mahi
    Member
    Post count: 1555

    can you share login details please? reply as private.

    #9076

    selenus
    Participant
    Post count: 14
    This reply has been marked as private.
    #9077

    Mahi
    Member
    Post count: 1555

    I can't see any issue mate :/ , unless i can re-produce the issue nothing much i can do.

    account page –

    Post Submit form:

    #9083

    selenus
    Participant
    Post count: 14
    This reply has been marked as private.
    #9084

    selenus
    Participant
    Post count: 14

    Could you try it again using this customer profile?

    User: gabriela
    Password: Gabriela615243

    This user purchased a plan and now can not access to the form…

    #9112

    selenus
    Participant
    Post count: 14
    This reply has been marked as private.
    #9139

    Mahi
    Member
    Post count: 1555

    i can see all pages with that user login details as well.

    It might be cache issue with your site.

    #9291

    selenus
    Participant
    Post count: 14
    This reply has been marked as private.
Viewing 9 posts - 1 through 9 (of 9 total)

The topic ‘Error 404’ is closed to new replies.