This topic contains 8 reply and 2 voices, and was last updated by selenus 6 years ago
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October 16, 2013 at 6:04 pm 9072
selenus We have a serious problem using this plugin (Pro version). Some users registered on our website can not view the pages whit de shortcode (forms)- 404 error appears. The error does not happen to all users but many. It's very strange. We thought it could be due to any browser but we found that it is not. Our site is Nuptialista.com, if you can look what the problem.
October 16, 2013 at 6:18 pm 9074
Mahi Mahi

can you share login details please? reply as private.

October 16, 2013 at 6:33 pm 9076
selenus selenus This reply has been marked as private.
October 16, 2013 at 6:42 pm 9077
Mahi Mahi

I can’t see any issue mate :/ , unless i can re-produce the issue nothing much i can do.

account page –

Post Submit form:

October 16, 2013 at 7:19 pm 9083
selenus selenus This reply has been marked as private.
October 16, 2013 at 7:30 pm 9084
selenus selenus

Could you try it again using this customer profile?

User: gabriela
Password: Gabriela615243

This user purchased a plan and now can not access to the form…

October 17, 2013 at 4:39 pm 9112
selenus selenus This reply has been marked as private.
October 17, 2013 at 8:39 pm 9139
Mahi Mahi

i can see all pages with that user login details as well.

It might be cache issue with your site.

October 22, 2013 at 5:41 pm 9291
selenus selenus This reply has been marked as private.
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