Home Forums Theme Support Dokan Error: Dokan istallation subscriptions

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This topic contains 12 replies, has 2 voices, and was last updated by  Nayem 4 years ago.

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #44363

    Andrea
    Member
    Post count: 67

    Hi, in my Dokan istallation subscriptions aren’t working…

    If I clic on Subscription in the dashboard menu, I’ll be redirect
    to a 404 error page.

    Why?

    Here you can find login access:
    Vendor Access: http://example4shop.com/benvenuto/

    Username: andrea.giacchino
    Password: Example5041

    MarketPlace Admin Access: http://example4shop.com/wp-login.php

    Username: admin
    Password: prova2014

    I have already read the documentation, but I can't fix this problem buy my self…

    Can you please fix this problem?

    Thank you!

    #44368

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please navigate to Wp admin->Settings->Permalinks. You have to set your permalink settings as “Post name” and “Product”. Please check and let me know.

    Thanks.

    #44383

    Andrea
    Member
    Post count: 67
    This reply has been marked as private.
    #44387

    Andrea
    Member
    Post count: 67
    This reply has been marked as private.
    #44389

    Nayem
    Moderator
    Post count: 6480

    I have changed and every page is working fine.

    Thanks.

    #44390

    Andrea
    Member
    Post count: 67
    This reply has been marked as private.
    #44391

    Nayem
    Moderator
    Post count: 6480

    I saw that you are using Dokan v1.0. It is very old version. Please update to the latest version of Dokan plugin which is v2.2.2.

    #44395

    Andrea
    Member
    Post count: 67
    This reply has been marked as private.
    #44397

    Nayem
    Moderator
    Post count: 6480

    Please update your plugin first. It is too old version. Update to the latest version (v2.2.2).

    #44405

    Andrea
    Member
    Post count: 67
    This reply has been marked as private.
    #44427

    Nayem
    Moderator
    Post count: 6480

    To enable subscription in the seller dashboard please navigate to Wp admin->Dokan->Settings->Product subscription and enable subscription.

    Store page banner- I am not clear about your this issue. Please mark the area and provide a screenshot here.

    Thanks.

    #44470

    Andrea
    Member
    Post count: 67
    This reply has been marked as private.
    #44481

    Nayem
    Moderator
    Post count: 6480

    Hello Paolo,

    The banner is uploadint with 825×300. It is showing not perfectly because of your theme template. There is right side bar in your theme. So if you want to remove those sidebar from there then you have to customize your theme css file.

    Thanks.

Viewing 13 posts - 1 through 13 (of 13 total)

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