Home Forums Theme Support Dokan Error Saving Product Variations

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This topic contains 5 replies, has 3 voices, and was last updated by  Nayem 3 years, 10 months ago.

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  • #68437

    Carlos
    Participant
    Post count: 66

    Hello,

    We are setting up Products with Variations using the latest version of Dokan. After creating attributes, it does create the product variations on the product. When we attempt to customize each variation (hitting the Pencil icon under “Action”) to set images, sales prices, etc, the product variation pop-up window appears.

    We enter our information and hit save and the saving icon appears but never goes away. It always looks like it is saving. The product variation pop-up window does not disappear. We see that the page is returning the following error:

    Uncaught ReferenceError: wp_media_post_id is not defined(anonymous function) @ all.js:745

    Going to all.js shows that it is referencing this line in the Dokan file:
    wp.media.model.settings.post.id = wp_media_post_id;

    If the Seller closes the window and refreshes the page, it does appear that the information has saved.

    After hitting the save button, it should automatically save and close the variation window. How can we fix this?

    Thanks.

    #68616

    Nayem
    Moderator
    Post count: 6480

    Hello Carlos,

    I have to check in my side. Please allow me some time to check. I will be back to you soon.

    Thanks.

    #70405

    Kenny Petrowski
    Member
    Post count: 2

    I think I'm encountering the same issue.

    When I change any product to a ‘Variable product' and try to save, I get an error message.

    Any idea of how to resolve?

    Thanks.

    #70511

    Nayem
    Moderator
    Post count: 6480

    Hello Kenny,

    Please create the variable in proper way. Read this documentation- http://docs.wedevs.com/add-variable-product/.

    @carlos, Update your Dokan plugin to the latest version which is 2.4.4.

    #70588

    Carlos
    Participant
    Post count: 66

    Hi Nayem,

    We have upgraded to 2.4.4 and the issue is still occurring.

    Regards,
    Carlos

    #70599

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

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