Home Forums Theme Support Dokan Fatal Error

This topic is: resolved

This topic contains 8 replies, has 3 voices, and was last updated by  Nayem 4 years, 2 months ago.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #31135

    Karen Joyce
    Member
    Post count: 3

    Hi, when we installed the theme, we got this message:
    Fatal error: Call to undefined function dokan_is_user_seller() in /home4/globalph/public_html/pranamart.com/wp-content/themes/dokan/includes/template-tags.php on line 261
    Kindly advice. Thanks

    #31145

    Nayem
    Moderator
    Post count: 6480

    Hello Karen Joyce,

    Please make sure that you are using the latest version of Dokan(v1.3), WooCommerce(2.2.8). Kindly Check and let me know.

    Thank you ๐Ÿ™‚

    #31148

    Karen Joyce
    Member
    Post count: 3

    after purchase, I have only there 2 files to download in my account:
    Dokan โ€“ Dokan Theme v2.1
    Dokan โ€“ Dokan Plugin v1.2

    #31149

    Karen Joyce
    Member
    Post count: 3

    It got fixed, thank you ๐Ÿ™‚

    #31150

    Nayem
    Moderator
    Post count: 6480

    Hello Karen Joyce,

    Very glad to know that you fixed it. Please mark this topic as resolved.

    Thank you ๐Ÿ™‚

    #38784

    Abraham
    Member
    Post count: 9

    hi karen,
    how do you fix it?

    i have the same problem

    #38805

    Nayem
    Moderator
    Post count: 6480

    Hello Abraham,

    Please install the plugin first and then you have to install the theme.

    #38821

    Abraham
    Member
    Post count: 9

    i reinstalled my theme and have the same error

    could you check it?

    #38822

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

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