This topic contains 6 reply and 2 voices, and was last updated by towhid 4 years, 7 months ago
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April 16, 2015 at 8:24 am 41473
towhid Hi there, Just purchased both Dokan Theme / Plugin, using the latest version of everything (WP 4.1.1, WooCommerce 2.3.7, Dokan Plugin 2.1, Dokan Theme 2.1.1). Upon creating a product on the front-end, I save and everything is working fine. The problem is when I switch that product to a "Variable Product" and change status to "Publish" and click the button to Update the product, I get a 404 error. http://s12.postimg.org/cbmfhs91l/dokan_variable_Product_404.jpg http://s12.postimg.org/4hltwe18p/dokan_404.jpg I followed these instructions: http://docs.wedevs.com/fix-404-error-in-product-edit-page/ But this does not fix the problem. There are no other plugins or customizations, this is a brand new installation. Please help, thank you!
April 16, 2015 at 10:55 am 41484
towhid towhid

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

April 16, 2015 at 11:41 am 41493
joe3 joe3 This reply has been marked as private.
April 16, 2015 at 11:46 am 41494
towhid towhid

Hello,

I am able to login wp-admin successfully but not able to login with the FTP you have provided. Can you please check yourself and send me again.

Thank you 🙂

April 16, 2015 at 12:05 pm 41501
joe3 joe3 This reply has been marked as private.
April 16, 2015 at 12:41 pm 41510
towhid towhid

Now I am able to login you site successfully through FTP. Please allow me some time. I will be come back to you very soon.

Thank you 🙂

April 18, 2015 at 6:50 pm 41703
towhid towhid

Hello Joseph,

Please let me know did you customize anything in the dokan plugin or theme.

Also do you have full backup of your site including database? If not please full backup your site and its database

Thank you 🙂

Viewing 6 Posts - 1 through 6 (of 6 total)