This topic contains 5 reply and 2 voices, and was last updated by towhid 4 years, 5 months ago
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May 7, 2015 at 1:32 pm 43309
towhid Hello Team, I have add 3 items in the cart and after checkout. I am getting 4 email for processing order notification. 1 email for all the 3 items in the cart summary and other 3 emails for individual item in the cart receiving one by one continuously. I need only one email notification for the summary of all items. How to do that? Thanks.
May 9, 2015 at 10:11 am 43421
towhid towhid

Hello Farhan,

I have tried to reproduce this issue but failed. Make sure you had properly configured Dokan settings. If the issue still persists then check for your theme or plugin conflicts. You can disable all your plugins except Dokan and switch to a default theme of WordPress like – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and let me know the results.

Thank you 🙂

May 17, 2015 at 1:45 pm 44196
FARHAN FARHAN

Hello Towhid,

I created a plugin that is causing the issue. I deactivated it then its working fine I am getting only one email.
In case if i am asking your team to customize our website. How much will you charge.

Thanks

May 17, 2015 at 1:57 pm 44198
FARHAN FARHAN

Hello Towhid,

Sorry Ignore my last comment i am again getting many emails for one order. Even after deactivating all plugins.
and changed theme to twenty twelve.

Thanks

May 17, 2015 at 3:26 pm 44212
FARHAN FARHAN

Hello towhid,

I think this is the part where the issue is please tell me how to resolve it.
WC-Function.php -> function dokan_exclude_child_customer_receipt( &$phpmailer )

Thanks

May 17, 2015 at 5:13 pm 44245
towhid towhid

Hello Farhan,

Are you using dokan latest version [2.2.2].If not please download and hope it will mitigate the error. Please check yourself and let me know the result.

Thank you 🙂

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