Home Forums Theme Support Dokan getting processing email for every items in the cart individual

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This topic contains 5 replies, has 2 voices, and was last updated by  towhid 4 years ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #43309

    FARHAN
    Member
    Post count: 22

    Hello Team,

    I have add 3 items in the cart and after checkout. I am getting 4 email for processing order notification. 1 email for all the 3 items in the cart summary and other 3 emails for individual item in the cart receiving one by one continuously. I need only one email notification for the summary of all items. How to do that?

    Thanks.

    #43421

    towhid
    Participant
    Post count: 4505

    Hello Farhan,

    I have tried to reproduce this issue but failed. Make sure you had properly configured Dokan settings. If the issue still persists then check for your theme or plugin conflicts. You can disable all your plugins except Dokan and switch to a default theme of WordPress like – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and let me know the results.

    Thank you ๐Ÿ™‚

    #44196

    FARHAN
    Member
    Post count: 22

    Hello Towhid,

    I created a plugin that is causing the issue. I deactivated it then its working fine I am getting only one email.
    In case if i am asking your team to customize our website. How much will you charge.

    Thanks

    #44198

    FARHAN
    Member
    Post count: 22

    Hello Towhid,

    Sorry Ignore my last comment i am again getting many emails for one order. Even after deactivating all plugins.
    and changed theme to twenty twelve.

    Thanks

    #44212

    FARHAN
    Member
    Post count: 22

    Hello towhid,

    I think this is the part where the issue is please tell me how to resolve it.
    WC-Function.php -> function dokan_exclude_child_customer_receipt( &$phpmailer )

    Thanks

    #44245

    towhid
    Participant
    Post count: 4505

    Hello Farhan,

    Are you using dokan latest version [2.2.2].If not please download and hope it will mitigate the error. Please check yourself and let me know the result.

    Thank you ๐Ÿ™‚

Viewing 6 posts - 1 through 6 (of 6 total)

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