Home Forums Theme Support Dokan Half way completed Orders show as Completed

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This topic contains 3 replies, has 2 voices, and was last updated by  Nayem 4 years, 2 months ago.

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  • Author
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  • #38011

    Mario
    Member
    Post count: 11

    I found a major issue with my Dokan.

    When I was testing purchasing a product, I exited out of the paypal page without paying and decided to retry the order again. I ran through the process and paid for my item. However on my order page it shows “Completed(2)” but there is only one order listed below.

    When I went to request the money, it said I had an available balance of $17.18 but the product cost only $8.95. So somewhere Dokan added an additional amount to the sellers account even though the seller only sold one item. that money then in turn comes out of the admin's pocket. Please let me know ASAP how to fix this. This is a huge issue.

    #38047

    Nayem
    Moderator
    Post count: 6480

    Hello Mario,

    Please provide a screenshot here. It will help me to find out the problem.

    Thank you ๐Ÿ™‚

    #38110

    Mario
    Member
    Post count: 11


    #38142

    Nayem
    Moderator
    Post count: 6480

    I have asked for your site details in another topic of yours. I will check this too.

    Thank you ๐Ÿ™‚

Viewing 4 posts - 1 through 4 (of 4 total)

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