Home Forums Theme Support Dokan How to update Dokan?

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This topic contains 5 replies, has 5 voices, and was last updated by  Nizam Uddin 5 years ago.

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  • #22012

    andriesvw
    Member
    Post count: 2

    Hi guys.

    In summary, I've got two questions please.
    1. How do I update Dokan? I don't see any instructions for this on your site.
    2. My “activations remaining” stays on 0 even after I delete my account settings from Dokan -> Updates.

    Details below:

    I'm busy developing on my local PC (not live), so in the WP admin view while I was still using 1.04, I saw under Appearance -> Themes that Dokan 1.05 is available. So then in Dokan -> Updates I entered my email address and License Key.
    But what do I do then? Where do I actually click to update the theme?

    When I go to Appearance -> Themes and click on Dokan “Theme details”, it still says there that a new update is available, and also that I still need to enter my license key and something like auto updates is disabled for this theme. There is also a link in that same paragraph but when I click it, it just opens a popup with no content.

    Now, I know my license key is entered because on my WeDevs dashboard my “Activations remaining” is now 0.

    So then I decided to just manually update my 1.04 to 1.05, but of course that removes all menus, widgets and all other settings applied originally to 1.04. Before I did that, I deleted my account details in Dokan -> Updates but now my “Activations remaining” is still 0. Can you guys please look into this for me?

    #22037

    Mahi
    Member
    Post count: 1555

    Go to admin area then >

    Dashboard > Updates > here you can see Dokan theme listed under Themes area > select Dokan and click on updates.

    * Make sure you activate your license

    ** Let us know when you are ready to go live from here. We will re-issue your license.

    Cheers.

    #22123

    Lloyd
    Member
    Post count: 1

    Hi,

    We've just purchased E-Shopper, which says we need to be running Dokan 1.0.5. Currently we are on 1.0.4 but when I go to the “Update” section it says that everything is already up to date… Any ideas?

    #22124

    Sk
    Moderator
    Post count: 371

    Could you provide your admin access please (make the reply as private)? may be we could do this for you.

    Thank you.

    #22132

    Mahi
    Member
    Post count: 1555

    @lloyd – have you followed my instruction above?

    #22139

    Nizam Uddin
    Keymaster
    Post count: 670

    Hello Lloyd
    Are you trying from localhost? I don't see any activation of your license. Please make us clear. Thank you…

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