June 16, 2014 at 6:58 pm 22012
|Nizam Uddin||Hi guys. In summary, I've got two questions please. 1. How do I update Dokan? I don't see any instructions for this on your site. 2. My "activations remaining" stays on 0 even after I delete my account settings from Dokan -> Updates. Details below: I'm busy developing on my local PC (not live), so in the WP admin view while I was still using 1.04, I saw under Appearance -> Themes that Dokan 1.05 is available. So then in Dokan -> Updates I entered my email address and License Key. But what do I do then? Where do I actually click to update the theme? When I go to Appearance -> Themes and click on Dokan "Theme details", it still says there that a new update is available, and also that I still need to enter my license key and something like auto updates is disabled for this theme. There is also a link in that same paragraph but when I click it, it just opens a popup with no content. Now, I know my license key is entered because on my WeDevs dashboard my "Activations remaining" is now 0. So then I decided to just manually update my 1.04 to 1.05, but of course that removes all menus, widgets and all other settings applied originally to 1.04. Before I did that, I deleted my account details in Dokan -> Updates but now my "Activations remaining" is still 0. Can you guys please look into this for me?|
June 17, 2014 at 8:45 am 22037
Go to admin area then >
Dashboard > Updates > here you can see Dokan theme listed under Themes area > select Dokan and click on updates.
* Make sure you activate your license
** Let us know when you are ready to go live from here. We will re-issue your license.
June 18, 2014 at 2:45 pm 22123
We’ve just purchased E-Shopper, which says we need to be running Dokan 1.0.5. Currently we are on 1.0.4 but when I go to the “Update” section it says that everything is already up to date… Any ideas?
June 18, 2014 at 3:10 pm 22124
Could you provide your admin access please (make the reply as private)? may be we could do this for you.
June 18, 2014 at 5:14 pm 22132
@lloyd – have you followed my instruction above?
June 18, 2014 at 6:28 pm 22139