Home Forums Theme Support Dokan How's the new shipping work

This topic is: not resolved

This topic contains 12 replies, has 2 voices, and was last updated by  Nayem 4 years ago.

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #40936

    Michael
    Member
    Post count: 34

    Hi don't know how many i have submitted, i just like to know how the new shipping process work?
    It seem like the shipping cost won't calculate after i update.

    I have purchased per product shipping, should i still enable it? Can you please provide with the documentation and the change log ? i will be much appreciate

    #40970

    Nayem
    Moderator
    Post count: 6480

    Hello Michael,

    You do not have to install per product shipping add-on. Because now Shipping feature is built in for Dokan plugin. You can read those documentation below-

    http://docs.wedevs.com/how-to-enable-dokan-shipping-options/
    http://docs.wedevs.com/how-to-configure-and-use-dokan-shipping/

    Here is the change log of Dokan plugin- http://docs.wedevs.com/dokan-plugin-changelog/.

    #41003

    Michael
    Member
    Post count: 34

    but i couldn't proceed to checkout. followed the instruction. please test to checkout with the test item. in huhu.my

    Regards,Hoe Meng

    #41055

    Michael
    Member
    Post count: 34

    Hi Nayem

    I hope you getting my reply, my website now, couldn't proceed to checkout because of the shipping.
    I follow the instruction you provided but it doesn't work. can you please let me know what exactly it happen

    #41088

    Nayem
    Moderator
    Post count: 6480

    Hello MIchael,

    You did not select your shipping method. If you are having difficulty then please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #41114

    Michael
    Member
    Post count: 34

    Hi Nayem, credentials provided and i believe i had followed the instruction it will be great if you could take a look.

    #41116

    Nayem
    Moderator
    Post count: 6480

    Hello Michael,

    I have checked your site. You did not select shipping method from backend. I have set everything. In seller dashboard you have to enable shipping with the details. Every seller have to set their shipping from their dashboard. You have to also set your shipping method from WooCommerce->Settings->Shipping->Sipping Option. Please check now. It is working fine.

    #41142

    Michael
    Member
    Post count: 34

    Hi Nayem
    I think i had checked and select the methods before this, but is good to see it's work now.For the announcement how exactly it work, are them just manage to see from the dashboard or they will received an email as well?

    Regards,Hoe Meng

    #41144

    Michael
    Member
    Post count: 34

    Hi Nayem

    1st – Can we update the vendors shipping option or any chance for us to view it?
    2nd – I try to add a state after i select the country
    Default Shipping cost – RM 11
    eg: I select ship from Malaysia and TO Malaysia, after that i add state -> Selected Sabah and Sarawak with the shipping RM 16

    When user checkout the shipping cost became RM 27 with this 2 state.
    Now, what i do, update both state to RM5 , Sarawak it's work fine, it show me RM16 when checkout, but Sabah not working at all, even i removed and add again still the same.

    Also, when click on the dropdown list you could see one of the state, showing with the “selected” word behind

    #41154

    Nayem
    Moderator
    Post count: 6480

    Hello Michael,

    1. Only seller can update their shipping rate from their dashboard.
    2. Can you please provide that seller account where you have set the shipping rate?. I think you are missing something. If you have selected two different rate for tow different stat then in the checkout page or cart page it should calulate with the selected rate. I have tested in my side and everything is fine here. Please clear your browser cache, Update the shipping method correctly.

    #41159

    Nayem
    Moderator
    Post count: 6480

    Hello Mong,

    I got your mail and very glad to know that it works. You can set your state shipping rate as you want. Please post your reply directly here.

    Thanks.

    #41162

    Michael
    Member
    Post count: 34

    Yes i understand, we can set the rate up to us, but the cost for state, it won't add every time when there is a new item added. It's only calculated for the first item

    applied back to the previous scenario, RM 5 additional when select sabah as state

    Shipping cost calculate
    -1st item, RM 11 + 5
    – 2nd Item, RM 22 + 5 can, we make it +10?

    #41164

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
Viewing 13 posts - 1 through 13 (of 13 total)

The topic ‘How's the new shipping work’ is closed to new replies.