This topic contains 10 reply and 3 voices, and was last updated by Nayem 4 years, 6 months ago
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April 27, 2015 at 4:07 pm 42453
Nayem Hi, I have notice that I can not see any product category: Not see categories What is wrong? Could you help me to solve this?
April 27, 2015 at 4:10 pm 42454
Nayem Nayem

It is occurring for the latest update of WordPress. We are already working on it. As early as possible we will fix it.


April 27, 2015 at 5:32 pm 42466
Nayem Nayem

Please provide your login details and ftp details by using this form: I will have a look what is going wrong.

Thank you 🙂

April 28, 2015 at 1:15 am 42484
Manuel Manuel

I have already sent you ftp details.

Thank you.

April 28, 2015 at 6:48 am 42493
Brenda Brenda

We’re seeing the same problem–when will you have a fix?

April 28, 2015 at 6:51 am 42494
Brenda Brenda This reply has been marked as private.
April 28, 2015 at 1:32 pm 42501
Brenda Brenda

A temporary work-around seems to be to allow only single category in the dokan settings. This bypasses the problem.

As marketplace owner/admin, go to Dokan>settings>category selection [dropdown menu] select “single” and save.

We need each product to be able to have multiple categories, but this works for us to allow sellers to continue to work on their products.

April 29, 2015 at 10:05 am 42528
Nayem Nayem

Hello Manuel,

I have fixed this in your site. Now you can use multiple category as well. Please check and let me know.

@brenda, We have already fixed this. Please provide your login and ftp details by using this form: I will fix it.

Thank you 🙂

April 29, 2015 at 12:16 pm 42559
Nayem Nayem

Please open Dokan plugin/templates/new-product.php file. In this file you will get this 'name' => 'product_cat', in line number 87. You have to remove this line from here.

Also in Dokan plugin/templates/product-edit.php file you will get this 'name' => 'product_cat', in line number 279. Please remove this line also from here.

After doing all those thing everything will work fine.

April 29, 2015 at 1:40 pm 42570
Brenda Brenda

Thank you for reporting how to do the fix. I have fixed it on my site — and that is preferred. Thanks.

April 29, 2015 at 1:47 pm 42573
Nayem Nayem

Hello Brenda,

I am very glad to know that. Thank you for being with us.

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