Home Forums Theme Support Dokan I can't see any product category

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This topic contains 10 replies, has 3 voices, and was last updated by  Nayem 4 years, 1 month ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #42453

    Manuel
    Member
    Post count: 19

    Hi, I have notice that I can not see any product category:
    Not see categories

    What is wrong? Could you help me to solve this?

    #42454

    Nayem
    Moderator
    Post count: 6480

    It is occurring for the latest update of WordPress. We are already working on it. As early as possible we will fix it.

    Thanks.

    #42466

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details and ftp details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #42484

    Manuel
    Member
    Post count: 19

    I have already sent you ftp details.

    Thank you.

    #42493

    Brenda
    Participant
    Post count: 170

    We're seeing the same problem–when will you have a fix?

    #42494

    Brenda
    Participant
    Post count: 170
    This reply has been marked as private.
    #42501

    Brenda
    Participant
    Post count: 170

    A temporary work-around seems to be to allow only single category in the dokan settings. This bypasses the problem.

    As marketplace owner/admin, go to Dokan>settings>category selection [dropdown menu] select “single” and save.

    We need each product to be able to have multiple categories, but this works for us to allow sellers to continue to work on their products.

    #42528

    Nayem
    Moderator
    Post count: 6480

    Hello Manuel,

    I have fixed this in your site. Now you can use multiple category as well. Please check and let me know.

    @brenda, We have already fixed this. Please provide your login and ftp details by using this form: http://wedevs.com/provide-login-details/. I will fix it.

    Thank you ๐Ÿ™‚

    #42559

    Nayem
    Moderator
    Post count: 6480

    Please open Dokan plugin/templates/new-product.php file. In this file you will get this 'name' => 'product_cat', in line number 87. You have to remove this line from here.

    Also in Dokan plugin/templates/product-edit.php file you will get this 'name' => 'product_cat', in line number 279. Please remove this line also from here.

    After doing all those thing everything will work fine.

    #42570

    Brenda
    Participant
    Post count: 170

    Thank you for reporting how to do the fix. I have fixed it on my site — and that is preferred. Thanks.

    #42573

    Nayem
    Moderator
    Post count: 6480

    Hello Brenda,

    I am very glad to know that. Thank you for being with us.

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