This topic contains 11 reply and 2 voices, and was last updated by Carissa 5 years ago
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February 11, 2015 at 12:14 am 36356
Carissa Hi! I just installed Dokan theme and plugin and the theme design has some issues on my site. For example, instead of sliders for each of the horizontal product sliders, there are just very large images. Also, there are "Archives" and "Meta" sidebars but I can't find the sidebar in the widget area to add to cover those up (I'm assuming they are some sort of default sidebar content, but I can't get rid of it). Third, I lost my theme color choice (pink) when I put in a child style.css but is there a way to still pull that color for the site easily? I put in a request to allow you to log in. I'd like to take you up on the current offer of installation and configuration. Thanks!
February 11, 2015 at 4:23 am 36382
Carissa Carissa

Also, could you please check pages, sidebars, and also the uploading of images? I am using Chrome and can’t upload things from the seller end (store cover image, profile photo, product image(s). The site is not very developed so I would consider having it cleared and start from scratch (I would like someone to export and re-import the Requests page though if possible – that was tricky to install). Everything else including database and users can be restored to new if needed. Thanks!

February 11, 2015 at 5:18 am 36389
Carissa Carissa This reply has been marked as private.
February 11, 2015 at 10:10 am 36400
Carissa Carissa This reply has been marked as private.
February 11, 2015 at 10:58 am 36414
Nayem Nayem

Hello Carissa,

Can you please provide a screen shot here?. It will help me to find out the actual problem.

Thank you 🙂

February 11, 2015 at 8:08 pm 36488
Carissa Carissa This reply has been marked as private.
February 11, 2015 at 9:34 pm 36500
Carissa Carissa This reply has been marked as private.
February 11, 2015 at 9:46 pm 36501
Carissa Carissa

It looks like (other than the license activation and my question about removing the sidebar from some pages), the problem might be bootstrap.css. How do I work with that in relation to things like

body .container {
max-width: 1700px;

@media (min-width: 1200px) {
.container {
width: 1170px;

My child theme style.css won’t override anything in Dokan’s probably because of this, but I don’t know how to fix it.

February 12, 2015 at 1:07 am 36512
Carissa Carissa

Thanks! I re-installed WordPress (to get rid of any bugs from old themes)
and it’s working better. But I submitted a license activation request for
the site. If possible, could you re-activate my site,

I am still having trouble on my main support thread regarding the child
theme style.css can’t override some css – mainly anything to do with
bootstrap (whenever I inspect element, it shows bootstrap.css overriding
what I need to change).

Also, can I remove General Sidebar from some pages, e.g. – and it’s single knowledgebase pages as well? Sales
types of widgets don’t seem to fit as both buyers and sellers will be
viewing and it’s not a shopping page. I’ll also have other pages and each
one I create seems to keep that same sidebar.

I was using this previously but I’m not a coder so I don’t know the part to
replace in the front to make it still work now that I have installed Dokan
.single-knowledgebase.layout-2c-l .content-area { width: 100%; }
.single-knowledgebase.layout-2c-l .sidebar { display: none; }

Thank you!


February 12, 2015 at 10:25 am 36530
Nayem Nayem

Hello Carissa,

1. I have notified our team about your license activation problem. You will get the solution very soon.

2. Actually you have posted couple of post for removing side bar. Can you please provide me the page URL from where you want to remove the sidebar and please post a reply with the actual thing you want to do with your sidebar. It will help me to understand the whole thing.

Thank you 🙂

February 12, 2015 at 3:43 pm 36571
Nayem Nayem

Hello Carissa,

We have deactivated your license for that site. Now you can try this license key again.

February 13, 2015 at 12:43 am 36620
Carissa Carissa

Resolved, thank you!

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