Home Forums Theme Support Dokan Installation of theme and plugin

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This topic contains 11 replies, has 2 voices, and was last updated by  Carissa 4 years, 4 months ago.

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  • #36356

    Carissa
    Member
    Post count: 15

    Hi! I just installed Dokan theme and plugin and the theme design has some issues on my site. For example, instead of sliders for each of the horizontal product sliders, there are just very large images.

    Also, there are “Archives” and “Meta” sidebars but I can't find the sidebar in the widget area to add to cover those up (I'm assuming they are some sort of default sidebar content, but I can't get rid of it).

    Third, I lost my theme color choice (pink) when I put in a child style.css but is there a way to still pull that color for the site easily?

    I put in a request to allow you to log in. I'd like to take you up on the current offer of installation and configuration. Thanks!

    #36382

    Carissa
    Member
    Post count: 15

    Also, could you please check pages, sidebars, and also the uploading of images? I am using Chrome and can't upload things from the seller end (store cover image, profile photo, product image(s). The site is not very developed so I would consider having it cleared and start from scratch (I would like someone to export and re-import the Requests page though if possible – that was tricky to install). Everything else including database and users can be restored to new if needed. Thanks!

    #36389

    Carissa
    Member
    Post count: 15
    This reply has been marked as private.
    #36400

    Carissa
    Member
    Post count: 15
    This reply has been marked as private.
    #36414

    Nayem
    Moderator
    Post count: 6480

    Hello Carissa,

    Can you please provide a screen shot here?. It will help me to find out the actual problem.

    Thank you ๐Ÿ™‚

    #36488

    Carissa
    Member
    Post count: 15
    This reply has been marked as private.
    #36500

    Carissa
    Member
    Post count: 15
    This reply has been marked as private.
    #36501

    Carissa
    Member
    Post count: 15

    It looks like (other than the license activation and my question about removing the sidebar from some pages), the problem might be bootstrap.css. How do I work with that in relation to things like

    body .container {
    max-width: 1700px;
    }

    bootstrap.css
    @media (min-width: 1200px) {
    .container {
    width: 1170px;
    }

    My child theme style.css won't override anything in Dokan's probably because of this, but I don't know how to fix it.
    Thanks!

    #36512

    Carissa
    Member
    Post count: 15

    Thanks! I re-installed WordPress (to get rid of any bugs from old themes)
    and it's working better. But I submitted a license activation request for
    the site. If possible, could you re-activate my site, worktide.com?

    I am still having trouble on my main support thread regarding the child
    theme style.css can't override some css – mainly anything to do with
    bootstrap (whenever I inspect element, it shows bootstrap.css overriding
    what I need to change).

    Also, can I remove General Sidebar from some pages, e.g. –
    worktide.com/support and it's single knowledgebase pages as well? Sales
    types of widgets don't seem to fit as both buyers and sellers will be
    viewing and it's not a shopping page. I'll also have other pages and each
    one I create seems to keep that same sidebar.

    I was using this previously but I'm not a coder so I don't know the part to
    replace in the front to make it still work now that I have installed Dokan
    theme.
    .single-knowledgebase.layout-2c-l .content-area { width: 100%; }
    .single-knowledgebase.layout-2c-l .sidebar { display: none; }

    Thank you!

    Carissa

    #36530

    Nayem
    Moderator
    Post count: 6480

    Hello Carissa,

    1. I have notified our team about your license activation problem. You will get the solution very soon.

    2. Actually you have posted couple of post for removing side bar. Can you please provide me the page URL from where you want to remove the sidebar and please post a reply with the actual thing you want to do with your sidebar. It will help me to understand the whole thing.

    Thank you ๐Ÿ™‚

    #36571

    Nayem
    Moderator
    Post count: 6480

    Hello Carissa,

    We have deactivated your license for that site. Now you can try this license key again.

    #36620

    Carissa
    Member
    Post count: 15

    Resolved, thank you!

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