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This topic contains 5 replies, has 4 voices, and was last updated by  Jay 5 years ago.

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  • #18522

    Jay
    Member
    Post count: 157

    I wanted to see if there was a fix for this issue or if I am missing something here.

    If I sell a product and only have 1 to sell then this could be a problem. Example, customer #1 adds a product to their store and says only 1 in stock. Customer #2 comes to the shop and adds the product to their cart but never pays. This ties up the product and when customer #3 adds it to their cart and tries to process the payment it will say invalid transaction. This happens because the product is already pending and if customer #2 never pays or cancels the transaction then the product can never be sold. Is there a work around for this?

    #18525

    Nizam Uddin
    Keymaster
    Post count: 670

    Hello Jay
    Nice thinking. Woocommerce is handling this process totally, Dokan is doing nothing here. What do you think, what it should be?

    #18533

    Jay
    Member
    Post count: 157

    Some possible ideas:

    1. if the person adds it to their cart and doesn't pay it should remove the product within a few minutes back into the store.
    2. if they close the browser and left the contents in their cart then it should remove them automatically.
    3. A notice should definitely be there if someone tries to add a product that is already in someones cart.
    4. Payment reminder from the seller store would be cool and the abilty to pull the item out of a customers cart to be sold again.

    I am not sure but I see this as being a big issue down the road if something isnt implemented.

    #18544

    Rachelle
    Member
    Post count: 54

    I am getting the same invalid transaction error and don't have the product in any other carts. I just made a post about it. I guess I should have read recent posts first. Sorry. Paypal told me it was an issue with the pay key not generating from the plugin.

    #18588

    Tareq Hasan
    Keymaster
    Post count: 2831

    @jay, have you checked the settings here for inventory? wp-admin/admin.php?page=wc-settings&tab=products&section=inventory

    For adaptive payments, update the plugin.

    #18598

    Jay
    Member
    Post count: 157

    @tareq, I have the Enable stock management checked. It has been working fine for me at the moment.

    I also changed the “Hold Stock (minutes)” from 60 minutes to 5 minutes which will help out if someone takes the stock and never pays.

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