This topic contains 3 reply and 2 voices, and was last updated by Nayem 6 years, 1 month ago
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August 15, 2015 at 4:46 am 67080
Nayem My payment was working fine and still receiving payment for subscriptions which have been canceled. Now receiving the following email from PayPal: Please check your server that handles PayPal Instant Payment Notifications (IPN). Instant Payment Notifications sent to the following URL(s) are failing: If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account. Thank you for your prompt attention to this issue.
August 16, 2015 at 12:12 pm 67254
Nayem Nayem

Hello Mubasher,

If you have inserted your IPN URL in PayPal settings then please delete the URL from there. Because Dokan plugin will send the notification URL automatically.


August 19, 2015 at 2:36 pm 67992
Nayem Nayem

Hello MUbasher,

I have checked this issue in our local site with PayPal sandbox. I saw that when I was cancelling the subscription pack, the payment from PayPal has been cancelled. So, I think to fix your issue I need your site details and also FTP details. Please provide your login details by using this form: We will check and if we got the issue in your site we will fix this within 24 hours.

Thank you 🙂

August 20, 2015 at 3:59 pm 68290
Nayem Nayem

Hello Please check your site and subscription issue. We have update the subscription add-on and fixed all those issues. We have checked with a recurring pack and then we have cancelled from the frontend. After cancelling the recurring pack it has been also cancelled from the PayPal. Check the screenshot-

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