Home Forums Theme Support Dokan Issue with comma and dot

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This topic contains 8 replies, has 2 voices, and was last updated by  Nayem 4 years ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #43607

    Erik
    Member
    Post count: 81

    Hi there,

    when entering the default shipping cost in the dashboard. Or the price of a product in the dashboard i stumble upon a issue.

    When giving a price of lets say 6,95 and save it becomes 6. When updating product back to 6,95 it works.

    How to solve this issue?

    #43644

    Nayem
    Moderator
    Post count: 6480

    Hello Erik,

    Please navigate to Wp admin->WooCommerce->Settings->General. In this tab you will get currency option. Please set the thousand separator as comma(,) and the decimal separator as dot(.). Check the screenshot-

    #43695

    Erik
    Member
    Post count: 81

    Hi There,

    This does not solve the issue as descibed above

    🙁

    #43699

    Erik
    Member
    Post count: 81

    I live in the netherlands, here the thousand seperator is a DOT and decimal is a COMMA

    So how can we fix this so that through the entire site the dot and comma are used correctly and dokan still works like it should?

    gr Erik

    #43704

    Nayem
    Moderator
    Post count: 6480

    Hello Erik,

    Currency separator is coming from WooCommerce. So if you set comma as thousand separator and dot as decimal then your seller should use like that. You have to use the same separator when you or sellers are uploading a product.

    #43717

    Erik
    Member
    Post count: 81

    Hi Nayem,

    that is what i should think also, but this is not the case.

    When i set . as thousand seperator and comma as decimal seperator and give a price for a product of shipment cost in the dashboard of a seller i get the situation as described in my first post.

    Gr Erik

    #43724

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #43725

    Erik
    Member
    Post count: 81

    Hi Nayem,

    well if a seller would like to sell his product for € 6,95 (whats normal for the netherlands)?

    whats your suggestion? Use a dot? that means i have to teach every seller that applies for my site that he or she needs to use a dot as a seperator?

    Thats not really a solution right?

    Gr Erik

    #43734

    Nayem
    Moderator
    Post count: 6480

    Hello Erik,

    Actually the main thing is our system has custom table which name is dokan order and dokan withdraw. So in this two table our system calculate all the sellers and admin transaction and everything with the payment. So we can not use multiple separator here because we have to work with lot of payment calculation with different gateways and from the admin backend.

    So i will suggest you again to put your balance without separator or only use dot.

    Thanks.

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