Home Forums Plugin Support WP User Frontend Pro Issues when clicking submit button

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This topic contains 6 replies, has 4 voices, and was last updated by  Tareq Hasan 5 years, 6 months ago.

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  • Author
    Posts
  • #7869

    mutludemirbas
    Participant
    Post count: 5

    Hi,

    When I click submit button on form type post and user registration, It never ending ajax process. So, It doesn't redirect to post page or notification page.

    How can I fix this problem?

    Thanks,
    Mutlu

    #7870

    Mahi
    Member
    Post count: 1555

    Its conflicting with your theme or other plugin's js file.

    try with firebug.

    #7874

    mutludemirbas
    Participant
    Post count: 5

    It gives below message. but no error, no warning message.

    message

    #7877

    paperweight
    Participant
    Post count: 122

    I have had this type of persistent problem too for a long time. And sometimes it only shows in certain browsers. For example in Opera our theme conflicts with that button but in Firefox it doesn't conflict.

    Therefore, can @tareq or Wedevs staff suggest a good “base” theme we should use for no conflicts? I can create a child theme from that, but if I know a good base theme we can use that doesn't conflict with WPUF Pro I can fix many of these UI problems too~

    #7880

    Tareq Hasan
    Keymaster
    Post count: 2831

    @mutludemirbas, did you see that the response is having some unwanted text? Looks like some SMTP checking and should it be there? I think not. The only response the plugin wants is the last two line in the picture. {"success":true....}. So it looks like a plugin conflict.

    @paperweight The plugin submits the data via ajax and it expects some response. But if some other plugin is generating some error, it changes the ajax JSON response and the plugin can't parse it. Although the data is saved, but the spinner image doesn't end.

    #7895

    mutludemirbas
    Participant
    Post count: 5

    hi tareq,

    I've disabled notification mail in post forms, it works perfectly. So, that smtp message related to wpuf.

    But, I can't disable notification option in user registration forms.

    I think, it's not other plugin's conflict.

    thanks,
    mutlu

    #7917

    Tareq Hasan
    Keymaster
    Post count: 2831

    Hi Mutlu, the SMTP message is not related to WPUF. May be you are using any SMTP plugin for sending mail? WPUF uses wp_mail function to send notification mail. Maybe some other plugin is generating the log messages and it's conflicting with the ajax response.

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