Home Forums Theme Support Dokan Junction of an order between woocommerce and paypal

This topic is: not resolved

This topic contains 4 replies, has 2 voices, and was last updated by  Tareq Hasan 4 years, 11 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #22206

    Alvaro
    Member
    Post count: 27

    How I can relate the order that appears on WooCommerce me with paypal. When making a refund if the client tells me what is the order id, how I can know exactly what is paypal?

    #22212

    Tareq Hasan
    Keymaster
    Post count: 2831

    In your main order, you’ll see some order notes at the right side of order details page. The PayPal transaction ID should be there. So you can search in PayPal with that transaction id to find the transaction.

    #22213

    Alvaro
    Member
    Post count: 27
    This reply has been marked as private.
    #22551

    Alvaro
    Member
    Post count: 27

    I need to know where is the paypal transaction ID, the note order absolutely find nothing, only what I put in the previous post.
    Above I see the client IP, but that has nothing to do with paypal.

    #22582

    Tareq Hasan
    Keymaster
    Post count: 2831

    Actually it depends entirely on WooCommerce and it's payment gateways. As we (Dokan) are not handling the gateways, some gateways includes those transaction IDs in the order note and some are nots. So a very little we can do it from our end.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Junction of an order between woocommerce and paypal’ is closed to new replies.