Loss of formatting on product page Description

This topic contains 6 reply and 2 voices, and was last updated by towhid 8 years, 8 months ago
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August 20, 2015 at 11:24 pm 68355
towhid Hi, All of a sudden the detailed descriptions on my product pages are losing their formatting. For example below I am now seeing this html garbage   Normal 0 false false false EN-GB JA X-NONE   /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}  

Inspiration for this piece is from the 'Featherbeds' in the Dublin Mountains where the landscape is wild and open with heather bushes and peat banks on the gentle slope of the hills that rise in the background.

Unframed Sizes

23cm x 23cm - Small - Price 79.00

59cm x 23cm - Medium - Price 169.00

50cm x 50cm - Large - Price 189.00

Pieces can be made to order to any size please contact Geraldine through the contact the maker form with your request. instead of Inspiration for this piece is from the 'Featherbeds' in the Dublin Mountains where the landscape is wild and open with heather bushes and peat banks on the gentle slope of the hills that rise in the background. Unframed Sizes 23cm x 23cm - Small - Price 79.00 59cm x 23cm - Medium - Price 169.00 50cm x 50cm - Large - Price 189.00 Can you help me with this asap please? I will provide log in details separately in case you need this. I have tried deactivating plugins and with 2015 theme and none of these fixed the problem. I am running Dokan 2.4.1 and cannot update until my developer comes back next week but would appreciate a fix for this, thanks

August 20, 2015 at 11:43 pm 68358
Fearg Fearg This reply has been marked as private.
August 22, 2015 at 1:59 pm 68571
towhid towhid

Hello Fearg,

There has a change of missing the style file from the theme. Did you customize anything in the theme?

My suggestion will be please upload the backup theme again and see what happen.

Thanks

August 24, 2015 at 2:01 am 68767
Fearg Fearg

Hi Twohid,

I get the same problem with other themes (tried 2015). I see some other topics started with the same issue (example below), so seems to be a dokan issue.

https://wedevs.com/support/topic/problem-after-upgraded-to-dokan-2-4-2/

Any idea when the next update will be out? Also, why do buys like this get missed in the pre release testing?

August 24, 2015 at 5:05 pm 68849
towhid towhid

Hello Fearg,

Yes, We will release a new update within today. Please keep patience. Then let’s see any new error appears or not.

Thanks

August 25, 2015 at 5:18 pm 68999
Fearg Fearg

Hi Towhid,

Is the update due out today still or delayed? If delayed can you advise of the new target release day/time please?

August 26, 2015 at 11:49 am 69089
towhid towhid

Hello Fearg,

We have already released the Dokan update. Please check yourself on the dashboard. Please let me know if you do not get the notification yet.

Thanks

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