This topic contains 11 reply and 2 voices, and was last updated by Nayem 4 years ago
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August 6, 2015 at 9:06 am 65554
Nayem hello , sellers can't withdraw funds completely , for example : a seller have 14000 dollar in his balance and when he request for more than 14 dollars this error appears : You don't have enough balance for this request . if he request any amount below 14 dollars the request will be succeed . i search the entire support forum and read all of the threads about this problem and do every thing the support team said to solve the problem but they didn't work . i tested more than 50 times with different settings and each time i create new seller and new product and new buyer i check all the settings like : Minimum Withdraw Limit is set to 1000 and 0 , Withdraw Threshold is set to -1 and 0 , Thousand Separator is set to , and . , Decimal Separator is set to , and . in the support forum said that set Withdraw Threshold to -1 and Thousand Separator to , and Decimal Separator to . and i do it and test it for several times . even i delete the plugin and upload it again but still not working . please help me with this problem .
August 6, 2015 at 9:17 am 65556
jain mackley jain mackley

i sent login info here http://wedevs.com/provide-login-details/,”wikicactus.ir” please check my settings and told me whats wrong .

thanks

August 6, 2015 at 10:51 am 65564
Nayem Nayem

Hello,

Please allow me some time to check. I will notify you after finishing my checking.

August 6, 2015 at 12:39 pm 65578
Nayem Nayem

Please provide your that seller username and password. I want to check his dashboard.

Thanks.

August 6, 2015 at 4:44 pm 65648
Nayem Nayem

Please check your site now. Let me know if it is working fine.

Thanks.

August 6, 2015 at 6:17 pm 65730
jain mackley jain mackley

hello again Mr. nayem , thanks for your reply . i’ve tested again with new seller and new product and new buyer but it wont work .

please check again . i will send the buyer and seller password in private reply .

thanks.

August 6, 2015 at 6:18 pm 65731
jain mackley jain mackley This reply has been marked as private.
August 8, 2015 at 3:26 pm 65960
jain mackley jain mackley

any help ?

please solve this problem , i pay for this amazing plugin and i need it to start my new business.

thanks again

August 8, 2015 at 4:39 pm 65970
Nayem Nayem

Hello,

Our developers are now in weekend. They will be available from tomorrow and they will check your issue and provide solution within tomorrow.

Thanks.

August 9, 2015 at 4:10 pm 66109
Nayem Nayem

Please check now. We have fixed it.

Thanks.

August 10, 2015 at 10:25 am 66231
jain mackley jain mackley

ok , i checked it and everything worked fine . thanks a lot Mr. Nayem . thanks for your best support and this great plugin .

August 10, 2015 at 12:18 pm 66252
Nayem Nayem This reply has been marked as private.
Viewing 11 Posts - 1 through 11 (of 11 total)