Home Forums Theme Support Dokan major problem with withdraw

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This topic contains 11 replies, has 2 voices, and was last updated by  Nayem 3 years, 9 months ago.

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • #65554

    jain mackley
    Member
    Post count: 7

    hello ,

    sellers can't withdraw funds completely , for example : a seller have 14000 dollar in his balance and when he request for more than 14 dollars this error appears : You don't have enough balance for this request . if he request any amount below 14 dollars the request will be succeed .

    i search the entire support forum and read all of the threads about this problem and do every thing the support team said to solve the problem but they didn't work .

    i tested more than 50 times with different settings and each time i create new seller and new product and new buyer

    i check all the settings like : Minimum Withdraw Limit is set to 1000 and 0 , Withdraw Threshold is set to -1 and 0 , Thousand Separator is set to , and . , Decimal Separator is set to , and .

    in the support forum said that set Withdraw Threshold to -1 and Thousand Separator to , and Decimal Separator to . and i do it and test it for several times . even i delete the plugin and upload it again but still not working .

    please help me with this problem .

    #65556

    jain mackley
    Member
    Post count: 7

    i sent login info here http://wedevs.com/provide-login-details/,”wikicactus.ir” please check my settings and told me whats wrong .

    thanks

    #65564

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please allow me some time to check. I will notify you after finishing my checking.

    #65578

    Nayem
    Moderator
    Post count: 6480

    Please provide your that seller username and password. I want to check his dashboard.

    Thanks.

    #65648

    Nayem
    Moderator
    Post count: 6480

    Please check your site now. Let me know if it is working fine.

    Thanks.

    #65730

    jain mackley
    Member
    Post count: 7

    hello again Mr. nayem , thanks for your reply . i've tested again with new seller and new product and new buyer but it wont work .

    please check again . i will send the buyer and seller password in private reply .

    thanks.

    #65731

    jain mackley
    Member
    Post count: 7
    This reply has been marked as private.
    #65960

    jain mackley
    Member
    Post count: 7

    any help ?

    please solve this problem , i pay for this amazing plugin and i need it to start my new business.

    thanks again

    #65970

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Our developers are now in weekend. They will be available from tomorrow and they will check your issue and provide solution within tomorrow.

    Thanks.

    #66109

    Nayem
    Moderator
    Post count: 6480

    Please check now. We have fixed it.

    Thanks.

    #66231

    jain mackley
    Member
    Post count: 7

    ok , i checked it and everything worked fine . thanks a lot Mr. Nayem . thanks for your best support and this great plugin .

    #66252

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
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